Gifts should always be chosen with great care. An ideal gift is one that represents the giver’s own culture while being sensitive to the recipient’s. For example, a Finn may give a Suunto compass to a Saudi business partner (to help him determine the direction for daily prayers). Some gifts are not suitable: clocks or other timepieces are symbols of death in China, while handkerchiefs symbolize tears in Latin America and Korea. What can a company do to culture-sensitize its staff?
To ensure that employees are culturally sensitive when selecting gifts, companies can implement the following training programs:
Key points to emphasize in the training:
By providing employees with cultural sensitivity training, companies can help ensure that their gift-giving practices are appropriate and respectful. This can help to build positive relationships with clients, partners, and other stakeholders from different cultural backgrounds.