House Call Company Case
Review the “House Call Company” case 2015 – House Call Company Case Only.pdf 2015 – House Call Company Case Only.pdf – Alternative Formats and consider this business owner’s response to operating his business based on Biblical principles. In your case study paper, respond to the following questions:
In what ways was Thomasson seeking to demonstrate his faith on the job? Where do you see the influence of Thomasson’s faith as having an impact on his decision to rehire Whiting?
Can we adequately measure how much of our faith can or is demonstrated in our decisions?
Should Thomasson’s approach to managing his business, so strongly focused on adherence to following specific processes, be mitigated by his faith, since he was so convinced that his way was the best way that he had to consider terminating Whiting a second time because Whiting would not follow his recommendations?
How would you balance your faith and the realities of business in making a termination decision?
Is the expression of faith the real issue in this case? What about leadership style? If the two main protagonists in the case (Thomasson and Ward) both share a faith orientation, then why do they disagree on how to approach the issue of Whiting’s performance?
Sample Solution
In 2014, Dean Thomasson, president and CEO of The House Call Company, had just finished a series of annual reviews with the key managers in his small but growing home performance business. Thamasson`s business model was a relatively new approach in the industry, a “home performance” model in which an HVAC (heating, ventilation, and air conditioning) contractor collectively considered all of the energy systems in a home in order to cross-sell energy services to the homeowner. This model was the next step in the growth of Thomasson`s original HVAC entrepreneurial start-up, and there was much to celebrate as reflected in the 50 percent increase in sales from previous year. The prospects of future growth looked promising.
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