How and Why Leadership Differs between Cultures

 

Imagine your supervisor called you into the office one day and informed you that the department you were leading has been outsourced to another country…and YOU were being moved there to train the new employees? Now, imagine further that the country you are now moving to shares little with the culture to which you have been accustomed. For this assignment, you will view a feature-length film that fictionally tells this story, one that has been very real for many leaders who find themselves in a global context. While the film probably will make you laugh a bit, it also provides some glimpses into just how complex the role of the global leader can be.
1. View the 2006 feature-length film (NOT the 2010 TV series) entitled “Outsourced,” starring actor Josh Hamilton (PG-13 rating). While this movie is considered a mix of comedy, drama, and romance, it offers many interesting insights into what it would be like to find oneself leading a team in a very different culture. The film is widely available for viewing from streaming apps like Freevee, Tubi, and DirecTV. It also may be rented inexpensively from Amazon Prime, Apple TV, Google Play, and others.
2. After viewing the film, write a one and a half to two-page reflection essay (400-600 words) about your observations. Here are some thought starters:
a. What mistakes were made by the main character? Why do you think he made them?
b. What are some of the challenges that the main character experienced that would be particularly challenging for you in a similar situation, and why?
c. How would your emotions influence your rational thinking in such a different culture?
d. What would be some steps you might take to address the disorientation that you are likely to experience?
e. What leader behaviors would you prioritize as you adjusted to leading in a different cultural context?

 

Sample Solution

The 2006 feature-length film, Outsourced, starring Josh Hamilton follows the story of Todd Anderson, an American worker who is sent to India to manage a call center. Throughout his stay in India, Todd must adjust not only to the foreign culture but also a lack of skill and language barrier among his new employees. The challenges he faces become more difficult as he comes to terms with cultural differences and different ways of working.

One mistake that Todd makes is taking shortcuts when teaching English to the employees. In an effort to save time and make progress quickly, he presents them with simplistic English phrases without providing adequate context or explanation for their meaning which can lead to confusion and misunderstandings within the team. He also fails to account for cultural nuances related to communication styles during meetings; this leads him towards being perceived by coworkers as rude due to interrupting conversations or displaying aggressive behavior (Chaykowski & Meyers 2020).

Something I found particularly challenging in similar situations would be maintaining professionalism while still successfully developing relationships with my co-workers. It can be difficult sometimes because one could appear distant if they are too professional while being too casual can undermine authority (Fischer et al., 2019). Despite having technical knowledge regarding how things should work within the workplace environment, it is important that I pay attention and respect certain cultural practices that may vary from what I am used from home such as respecting hierarchy structures or using appropriate levels of formality when speaking depending on my counterparts’ rank within the company. Additionally, understanding local customs related topics like dress code or gift giving etiquette is fundamental in order create successful relationships (Walsh 2012).

In conclusion, Outsourced provides many insights into what it would be like leading a team in a very different culture than our own. Through Todd’s mistakes we learn how important it is respect different cultures while also keeping professionalism at all times in order succeed while abroad.

stating, “I don’t want to be a writer. It’s stupid. It’s a stupid waste of time.” Chris responds, “That’s your dad talking.” Chris notes that Gordie is repressing his American dream because his father does not want him to be a writer. He then states that he wishes he was Gordie’s father because if he were, Gordie would not be considering taking shop courses instead of his college courses. Chris acts as a father figure to Gordie, who finds comfort and solace in his friends following his brother’s death. He resents the idea of taking college courses because he knows that it will isolate him from his friends, leaving him completely alone. When the boys finally make camp for the night and go to bed, Gordie is awoken by a nightmare of his father telling him “it should’ve been you” referring to Denny’s death.

Chris’ American dream is to prove wrong the people that believe he will ultimately end up bad because of his family. When Gordie mentions that Chris could take college courses too, he states that no one would let him because they all think of him as “one of those lowlife Chamber kids.” He then explains how upset he was at being suspended from school. Chris was suspended because he stole the school’s milk money, not because he wanted to, but because he was expected to. When he became guilty and tried returning the money, his teacher used it to buy herself a new suit. He explains to Gordie that even if he tried to tell someone that story, they wouldn’t believe him because he’s nothing more than a kid brother to Eyeball Chambers. Deep down, Chris is a good kid whose dream is to succeed in life. His American dream is to make the adults in his life see him not as a punk, but as the intelligent, caring, boy that he is.

 

 

One of the most important scenes in the film occurs when the four boys reach a bridge. They must decide whether to cross the bridge or walk an extra five miles to go around the bridge. This entire film represents the journey of childhood into adulthood, thus making the train tracks a symbol of the journey from one stage of life to another. The bridge, as well as the tracks in general, demonstrate that the path towards adulthood can be adventurous, dangerous, and downright scary. When the boys are about halfway across the tracks, a train comes along, forcing them to run. In this instance, the train symbolizes the trauma that the boys have experienced that have ultimately forced them to grow up quicker than average boys their age.

When the boys get close to finding the body, they again are forced to make a decision regarding the direction they take. They can either walk the train tracks or cross a field into a forest and ultimately decide to walk through the field. By choosing this path rather than the tracks, this shows that the boys desire to make their own destinies rather than follow the path that has already been paved for them by their family members, community members, and society itself. When the boys finally find the dead body, Gordie decides that they will not take credit for finding it, as that is not the way to prove themselves to their community. They report the body anonymously and return back home. Gordie and Chris say goodbye to the other boys a

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