Scenario
A few years ago Clare Applewood started a small outdoor equipment business called Mountain Top View, Inc. The company is a sole proprietorship. The company began as a single storefront and has grown rapidly to include online ordering through the company website. The company’s website includes the statement, “We are committed to keeping customer information secure and protected.” Clare also uses social media sites to market the company.
Carlos Rodriguez has worked for the company since the beginning. He oversees both store and online operations. Clare and Carlos make most decisions together.
Steve, the company’s Information Technology lead, discovered that the company database of customer information was hacked. Customer names, addresses, and phone numbers were accessed for only those customers who placed online orders in the first quarter of the year. Steve was able to correct the code that allowed the hack and is confident that the database is now secure.
When Carlos overhears Steve talking about the database fix in the store break room, he questions Steve about why he did not bring the breach to anyone’s attention. Steve explains that because he was able to quickly correct the code that led to the breach, and because only address and phone number information for a handful of customers was accessed, he didn’t think it was necessary to say anything.
Evaluate whether the company has an ethical and/or legal obligation to report the breach to its customers. Your evaluation should be framed as a report for the owner, Clare, that includes the following sections and information. Cite your sources using APA style.
Introduction
Include a definition of ethics and explanation of how ethics compares to law.
Provide an explanation of corporate social responsibility and how it relates to ethical business practices.
Analysis
Provide a summary of the ethical and/or legal issues involved in this situation.
Briefly describe the relevant stakeholders, the key facts, and the potential implications or impact of the situation.
Recommendation
Provide your recommendation for a course of action supported by relevant resources, such as specific laws and commonly accepted ethical practices.
Explain the reasoning behind your recommendation and use reliable sources, such as the textbook and other course resources, to support your position.
Conclusion: Describe how advances in technology in today’s business world have both legal and ethical implications.
Ethical Test or Framework
Select a test or framework for all employees in this company to use. Demonstrate how it can be used when faced with an ethical dilemma. Cite your sources using APA style.
Initiative could be viewed as the way toward affecting a composed gathering toward achieving its objectives (Hughes et al., 2006). In organizations, for example, Mamus business venture administration and the board is a methodology which impacts the nature of administrations been render to buyers. Other than that, this undertaking additionally rouses their staffs through the execution of compelling plans, bearing on obligations to be done on regular routine so as accomplish explicit objectives inside the business capacities. Martin Luther lord’s is a case of pioneer who has propelled individuals on solidarity inside the general public. Moreover, great authority style in an association impacts the degree of inspiration while human inspiration is affected by changing aspiration inside a firm using great administration approaches and the board practice.
One of the ideas of authority/the board inside this business is to guarantee all staffs are all around guided and persuaded in the parts of their different errand in order to achieve incredible accomplishment on the association objectives and their main goal. Staffs new inside this business are additionally get helped with getting use to their new condition and as a pioneer/director it’s their obligation to do the obligations in demonstrating them around, letting them to know their obligations which is relied upon to be completed on every office, subtleties of work determination is likewise clarified and talked about staffs in order to guarantee each errand are surely known for powerful result.
Besides, as a group chief its of obligation to guarantee every designated errand are checked, appropriately regulated and achieved, however the initial step I will be taking, will be to require a gathering with the staffs, clarifies the reason for the undertaking, hear their thoughts and inputs to help accomplish powerful constructive outcome and furthermore, train them as group so as to make great kinship since persuading staffs as a group is a fundamental piece of a pioneers job and as a group head is relied upon of me to spur staffs so every individual perform well separately and as a group. The executives then again manages viable arranging, sorting out of undertakings, organizing the endeavors of individuals to achieve objectives/objective using accessible asset productively. In addition, any authority without great administration inside the capacity of business could generally prompt a negative result however when there is a decent administration heading and vision, staffs are had the option to pursue the part which will result to positive result. So subsequently, this is to state that, the methodology of authority is a procedure that oversees accomplishment of objective while the board is a methodology which direct and control things to work out for powerful outcome.
The executives and Leadership Theories
An administration/initiative hypothesis is a way to deal with business which centers around the characteristics that separate among pioneers and supporters inside an association.
I.) Path-objective hypothesis: In Mamus business venture, way objective hypothesis shows how a pioneer rouses their subordinates to achieve certain objectives and goal for compelling result. Using this methodology, staffs can likewise be inspired through solidarity accomplish objective/objective. Furthermore, objective is to expand the worker’s motivation , strengthening and fulfillment so representatives can be progressively profitable part in the business and through the fundamental advance, for example, deciding of worker and natural trademark, picking of initiative style and spotlight on rousing element which assist representative with succeeding is additionally early overseen and applied inside the business for compelling result.
ii.) Contingency hypothesis: Is an administration and initiative hypothesis is a class of social hypothesis which accepts there is nobody most ideal method for arranging or driving yet rather the fitting structure relies upon the sort of errand or nature one is managing. So along these lines, achievement depends on the sort of authority style been applied, the nature of group and the sort of circumstance one is managing. For examples in a circumstance whereby Mamus endeavor are shy of staffs in the branch of bundling and providing to clients, as a group head I can applied the methodology of the popularity based style of administration which a procedure that manages collective choice making inside an association like the trust for example they get and react with participation, solidarity and high confidence.
Difficulties of Leadership and Management Practice
Initiative and the board always present moves both to the pioneer’s capacities and to her as an individual particularly has things changes without effective pioneers/chiefs business could become ineffective on the grounds that change itself brings difficulties and regardless of how great a pioneer his him/her can’t prevent change from occurring yet how a pioneer handles those difficulties will characterize him/her as a pioneer inside an association work. A portion of the difficulties supervisor’s experiences are:
I.) Communication: is one of most normal difficulties pioneers understanding inside the capacity of business. What’s more, as a pioneer it’s relied upon of them to have a compelling relational abilities so as to pass on viable data to their subordinates to accomplish powerful outcome in turns other than of that correspondence is a significant aptitudes should have been developed by all pioneers so as to work successfully inside an association, it is likewise one of the most unequivocal aptitudes lion’s share of business investigate while employing an administrators for a post, since it’s an administration procedure through which an association connects with different crowds which is additionally a procedure whereby devotees are inspired/occupied with achievement of their objectives. Relational abilities are an Example of a Trait approach speculations for administration that has confidence in specific characteristics and character qualities of a decent pioneer.
ii.) Planning aptitudes: is likewise another test chiefs/directors experienced inside the capacity of business. this procedure includes certain suppositions which could impact the eventual fate of an association, it is an incredible and essential abilities all pioneers/supervisors are required to have so as to concentrate all the more deliberately towards great accomplishment of different objectives, for example, considering of assignment/goals, keeping bunches together in the sharing of thoughts towards achievement of setting crucial a firm.
iii.) Team work: synergistic working by bunches is one of best ways pioneers/supervisors can have the option to accomplish positive objective through facilitated exertion. As a rule chiefs discovered this methodology exceptionally testing in matching distinctive character together to develop a collaboration with the goal for them to work connected at the hip towards arriving at an aggregate objectives and utilizing their own individual activity abilities.
iv.) Trust and regards in group: foundation of affirmation and regard is anticipated from all administrators’ inside their group since it will assemble positive outcome on objectives. As indicated by Patrick Lencioni in “The Five Dysfunctions of a Team,” “Trust lies at the core of a working firm group. Without it, cooperation will be unthinkable.” Trust inside leader’s/chief’s and colleague’s implies that they are happy to be transparent with each other, share their data (thoughts), shortcomings and botches and tolerating valuable input. Trust is worked through open constant correspondence which permits cooperation to be progressively receptive on data that could be important to the objectives of an association and group might pose inquiry unafraid of discipline. It makes correspondence simple with each other which help construct solid connection between pioneers/supervisors just as their subordinates.
Assignment 2: How to Improve Motivation and Performance through important administration aptitudes
Key Motivational Theories And How they Influence Organizational achievement
Inspiration is mental variables that move representatives/individuals in achieving certain objectives inside the work environment condition, for example to state it is a drives (cognizant/subliminal) that forces one to act since human conduct is coordinated toward certain objectives throughout everyday life. The following are a portion of the primary inspirational hypotheses which give pioneers and administrators valuable establishment to assist association with working adequately.
I.) Maslow’s chain of command hypothesis: Is a hypothesis which accepts certain lower factors should be satisfied before higher needs can be satisfied for example representatives (individuals) needs to satisfy their needs in a littler classifications before satisfying the necessities in a greater classes. Other than of that, leader’s/director’s are likewise expected to know the different kinds of approaches on the most proficient method to rouse staffs, this is on the grounds that once a staffs are fulfilled inside the base of pecking order they are more motivate to accomplish more at a more significant level of requirements and once that necessities are dissolve it become progressively simpler for staffs to accomplish their goal being focused on the business to work successfully. A case of a portion of these elements as per the Maslow (BPP2010) are the physiological, endurance, social need factor, wellbeing and self realization accomplishment on singular objectives. This hypothesis has been applied in numerous business associations. For instance Mamus business undertaking utilizes this hypothesis in rousing every representative by making space for mid-day breaks, motivational speech, remunerating difficult work and great outcome, giving safe workplace and fortifying group elements and so forth.
ii.) Herzberg (two-factor or double) hypothesis: is a hypothesis that manages the demeanor of laborers and the essential needs of person which are the inspirations (components of fulfillment) and cleanliness (elements of disappointment). Spark’s are factors which contributes powerful fulfillment inside the work environment if present however it doesn’t bring down the fulfillment level between staffs if not present either. These components were likewise distinguished by Herzberg