Implementing an ERP system

a. Think of a business process that you have had to perform in the past. How would you document this process? Would a diagram make more sense than a checklist? Document the process both as a checklist and as a diagram.

b. Review the return policies at your favorite retailer, then answer this question. What information systems do you think would need to be in place to support their return policy?

c. If you were implementing an ERP system, in which cases would you be more inclined to modify the ERP to match your business processes? What are the drawbacks of doing this?

Sample Solution

pose is to serve others well-being on the expense of your own values. Altruism considers personal interest as something negative. Self-interest is per definition unmoral. It seems like being an altruist is to go against one’s self and breaking the connection between actions and beliefs, interests, and moral thoughts. It seems that in the altruistic model one constantly is trying to please other people and letting other’s needs and interests control their own actions. By always doing this there will be a constant split between one’s actions and one’s ego, making it very hard to be a harmonized human being. Being raised in an altruistic way seems to like living in a constant conflict with one’s self. By living a life of constant conflict with one’s self, there must be a big chance of developing poor self-confidence and irrational guilt.
Guilt is something you experience when something is in conflict with your own moral belief. Rational guilt is to feel guilt when one actually harms others. That type of guilt is good, because it aids learning to show consideration when it comes to others and their feelings. But irrational guilt, feeling guilty when you have not done anything wrong, is never positive. By reflecting about altruism, the feeling that altruism can create guilt in times when one does not do what other people want becomes apparent. That could make it very hard to say no, which lead to situations of victimization and being taken advantage of. In many situations in life, it is important to have a self-defense to protect one ‘s self and interests. The concept of a self-defense will always be egoistic, and involves the sub consciousness sense what is right or wrong. If a person believes that it’s wrong to think about themselves and feel guilty to do acts that are in their own interests, it gets very hard to make the right decisions. It makes you self-destructive to feel irrational guilt all the time. One has no emotional support for your own actions. To have personal opinions, it’s necessary to have sub-conscious support. The sub-consciousness needs to work for the personal best interest, because if the sub-consciousness gives priority to other’s beliefs, it will increase one’s sensitivity to criticism. To be sensitive to criticism is the same as being sensitive to other people’s thoug

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