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In order to have a successful IG program, one of the eight (8) Information Risk Planning and Management step is to develop metrics and measure results. Why are metrics required? Briefly provide your explanation.

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This is because metrics are the numbers that are being measured on a daily basis. Management philosophy also believes that what is measured gets managed. Therefore, metrics play an important role since they transform both the customer requirements as well as operational performance to numbers which can be compared. Metrics are useful because they help the organization in driving strategy and also in decision making, they drive performance, produces better internal and external public relations and lastly it provides focus for the organization.

experience with a framework that has a start and an end. It alludes to a general assignment of how individuals have encountered (action word) a time of experiencing a framework". When managing the idea of UX three primary elements can be ordered:

1. Setting: It is of significance to have at the top of the priority list, that UX may change when the setting changes.

2. Client: The client is dynamic, thus UX is dynamic.

3. Framework: The UX properties structured into the item is significant.

(Roto et al., 2011)

A fourth factor to have as a primary concern, when working with UX, is as referenced in the ISO standard and by the Roto et al. (2011), the time point of view. UX depend on the client's feelings and frames of mind towards for example the item, thus UX techniques attempt to get to these perspectives and have a progressively subjective nature. Instances of strategies could be logical requests, center gatherings, meet, and so forth. [REF]

1.3.3. Convenience AND UX IN THIS PROJECT

Moczarny et al. (2012) expressed that UX and convenience can identify with one another in three alternate points of view, see Figure 4.

Figure 4. Three alternate points of view on how ease of use and UX identify with one another. (Moczarny et al., 2012)

The meaning of UX in the present work is that UX is a more extensive, predominant territory,

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