Introduction to Psychology

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In case study 1, “The Woman Who Dreams of Stress,” THE WOMAN WHO DREAMS OF STRESS
Arlene Amarosi, a working mother, has been under a lot of stress this year. She has been having difficulty getting
and often lies in bed staring at the ceiling while worrying about her problems. As a result, she’s often tired through
workday and relies on coffee and caffeinated energy drinks to keep her going.
Lately Arlene’s sleep has been disturbed even more often than usual. Several times over the past week she has b
awakened by disturbing dreams. In these dreams she is always at work, struggling to keep up with an impossible
She is struggling with the new software that her company recently trained her to use, but no matter how fast she g
can’t keep up with the workflow. The dream ends when Arlene wakes up in a panic. It often takes Arlene hours to
sleep, and she has been feeling even more tired than usual during work.
Arlene is worried that her recent dream experiences indicate that something is wrong with her. If you were Arlene
and wanted to reassure her, how would you help her to understand the normal experience of sleep and dreams?
Which theory of dreaming seems to best explain Arlene’s disturbing dreams, and why?

How might meditation help Arlene?
If you were Arlene’s health care provider, how would you advise her to overcome her insomnia?
What are some effects on Arlene of her high caffeine intake? What would happen if she just suddenly stopped dri
coffee and energy drinks? How would you advise her to modify her caffeine use?the case of … JOHN BUCKINGH
NEW GUY ON THE JOB When John Buckingham moved across the country to take a new job, he didn’t expect t
much difficulty. He would be doing the same kind of work he was used to doing, just for a new company. But when
on his first day, he realized there was more for him to adjust to than he had realized. Clearly, John had moved to a
where the culture was much more laid back and casual than he was used to. He showed up for his first day in his
business suit only to find that almost all the other employees wore jeans, Western shirts, and cowboy boots. Many
merely stared awkwardly when they first saw John, and then hurriedly tried to look busy while avoiding eye contac
the message. On his second day at work John also wore jeans and a casual shirt, although he didn’t yet own a pa
cowboy boots. He found that people seemed more relaxed around him, but that they continued to treat him warily
be several weeks—after he’d gone out and bought boots and started wearing them to work—before certain peopl
up to John enough to even talk to him. What does the behavior of John’s co-workers toward John suggest about t
attributions for his initial manner of dress? Describe the kinds of biases that might have affected John’s co-worker
formed impressions of him on his first day. Could they have been using a faulty schema to understand him? Is the
evidence of the halo effect? Explain why John changed his manner of dress so soon after starting his new job. W
processes were likely involved in his decision to do so? John’s co-workers seemed very hesitant to “warm up” to J
would you explain to John their initial reluctance to like him very much? If you were the human resources director
company, what strategies could you employ to prevent experiences like John’s? How would you justify the implem
these strategies to the company president?Case Study 1: “The Woman Who Dreams of Stress,” after Module 14
Case Study 2: “John Buckingham, the New Guy on the Job,” after Module 43

Sample Solution

Transactional theory is applied in organization to reward and promote the employees. In transactional theory every employee is important to the organization as they work for the business growth of the company. The Vodafone follows this theory to reward the employees which motivates them to perform well.

Chaos Management theory

Chaos theory is detecting the early warning in the system which is most difficult task. If the team is slower in accomplishing tasks, then a critical situation arises in the system. Lack of people management and poor skills of project manager will leads to chaos situation. The manager who schedule the plan in management and change the management policies with his intelligent will overcome the critical situation in the organization. The manager should promote the positive transition over negative transitions in critical time of the organization.

Management by objectives

Management by objectives designed to focus on the result and not the activities which are performed. The objective of the organization is identified and responsibilities are assigned. Once the process is implemented they monitor the performance and evaluate the process.

LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function in Vodafone

P4 Discussing the major Key approaches to operation management and the role a leader and manager of the Vodafone

Operation management

Operation management is involved in every business organization to run any project successfully. The operation management in Vodafone encompasses manager and leader to planning the project, implementing the project to employees and supervising the services. The operation management helps both the manager and the leader of Vodafone to achieve organization goals. The operation management focuses on day to day activity of employee and the process of the Vodafone. A manager and a leader handle issues in design, operation of the process and maintenance in the system of Vodafone Groups plc. In Vodafone Groups plc the operation management plays an important role in controlling the entire management process.

Inventory management

Inventory management is common process in all business organization. A leader and manager supervise the process of Vodafone through inventory management. The inventory management helps in identifying the resources of the organization in internal and external factor of the business year. In Vodafone applied inventory management in their organization through this management function the manager and the leader records the details of the business process in the organization. The manager and the leader uses the inventory management to keep track of the process in the system, they even records every production value and quality of the process to reach the business goals. The inventory management in Vodafone uses some technical concept to provide the good service to the customer demand respectively and operating the system profitably. The inventory management also helps in analyzing the resourc

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