Jan Perkins Case

1992 Jan Perkins case apprehensions/resistance, and leadership strategies?

Sample Solution

The Jan Perkins case is a classic example of apprehensive resistance to change. The case centers on an experienced manager, Jan Perkins, who was appointed to lead an organization as it underwent significant organizational restructuring. Despite her technical qualifications and experience in the industry, she faced strong opposition from staff who were suspicious of any change that might threaten their jobs or undermine their authority. This resulted in several forms of resistance such as refusal to cooperate or take direction, undermining orders, and passive-aggressive behavior. To counter this resistance, Perkins employed several leadership strategies such as actively engaging with employees through informal meetings and one-on-one conversations; delegating tasks across different levels of the organization; involving staff in decision making processes; introducing flexible work schedules; and providing additional training opportunities for employees. These tactics enabled her to build trust among her team members while ensuring that all changes were implemented smoothly without disruption to operations. Through these strategies she was able to successfully reduce employee apprehension about the new restructuring process while maintaining high levels of productivity throughout the transition period.

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