Johnson & Johnson and a Tale of Two Crises – An Ethics Story

 

Read the following two PDF documents located at this link: click hereLinks to an external site.
• Johnson & Johnson’s Tylenol Crisis
• JNJ’s Baby Powder Crisis: Does Baby Powder Cause Cancer?
• You are not expected to conduct any outside research
Based on your reading please write a short paper answering the following questions (do not answer with bullets, write a paper):
• JNJ’s response to the Tylenol Crisis is often cited as one of the best historical crisis management leadership examples. Given this perspective:
o Compare JNJ’s response to the Tylenol Crisis to their response in the Baby Powder Crisis.
o What actions by JNJ were highly effective in the Tylenol Crisis and why? Explain your examples and why you believe they are best practices
o What could JNJ improve upon in the Tylenol Crisis?
• After reading JNJ’s handling of the Baby Powder Class Action Lawsuit elaborate upon the following:
o How did JNJs response differ from the Tylenol Crisis in the Baby Powder Lawsuit?
o Given what you’ve learned from the Tylenol Crisis what are three potential recommendations/improvements JNJ could have made in the Baby Powder Lawsuit?
• Ethics Analysis – consider your decision from the perspective of a senior advisor to senior leadership at JNJ (there is NO right answer here, YOU MAY GIVE OPINION IN FIRST PERSON IN THIS SECTION ONLY (this is a special exception)):
o
 With what ethical actions do you agree or disagree regarding how JNJ handled the Tylenol Crisis?
 With what ethical actions do you agree or disagree regarding how JNJ handled the Baby Powder Crisis?

 

Sample Solution

The two investigations above contrast babies brought into the world with toxemia ladies with newborn children brought into the world to normotensive or non-toxemia ladies. A concentrate by Yoon, J. (1980) attempted to research the different result while contrasting ladies and different levels of preeclampsia.16 The review remembered 2105 babies for gestational week 28 to 36. They were isolated into two gatherings: Hypertension infection of pregnancy (HDOP) and non-hypertension illness of pregnancy (non-HDOP). HDOP were additionally isolated into gentle toxemia, serve toxemia, eclampsia and hypertension with and without blood poisoning. The investigation discovered that FLM was expanded in the HDOP bunch as shown by the lower rate of idiopathic respiratory trouble condition (IRDS). Further more it was tracked down that the higher the harmfulness the lower the occurrence of IRDS, for example the occurrence of IRDS were 20% at gentle toxemia, 13% at serve toxemia and 7,1% at eclampsia. However, a higher poisonousness likewise displayed to expand the fetal mortality.

This study did accentuations the hypothesis of toxemia as a defensive component of RDS and that the more serve the toxemia the lower IRDS frequency. Anyway the concentrate likewise observed that the mortality in the two gatherings was not essentially unique.

Conversation
A conflict towards the issue proclamation seems to win among the examinations broke down in this paper. Anyway a few distinctions among the examinations truly do jump out and may make sense of why various ends happen.

The fleeting angle
While taking a gander at the examinations inspected over a time sensitive relationship is seen among the investigations supporting expanded fetal lung development in toxemia and the examinations that conflict. The investigations found to show expanded FLM are from the 1980’s15,16 while more up to date examinations propose that toxemia either decline FLM or don’t influence it at all5,7-9. This might suggest that reviews are getting better however a few different elements may likewise cause it. The justification for why the frequency of RDS in toxemia was lower in the 1980’s than found in the fresher examinations could be added to the way that further developed clinical science than in the 1980’s out do the positive organic impact toxemia may has on fetal lung development, subsequently covering the added substance changes.5 simultaneously the advancement of neonatal medication and innovation lets more youthful and more modest newborn children survive17 which might add to more and more awful instances of RDS since the occurrence of RDS relies especially upon the gestational age when conveyed.

As a piece of the better neonatal innovation and observing, most toxemia pregnancies get ended preterm.18 When work is demonstrated the versatile component may not achieve levels to influence fetal lung development. As an illustration a concentrate by Lee, J. found that RDS happened in 50,1% of the demonstrated works and just in 38,4% of the unconstrained labors.18

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