Keeping Change on Track (Changemaking)

 

In chapter 2 of Bevan (2011)’s Change making, he suggested organizations are resistant to change, however, he supplies analytical questions leaders must ask to guarantee the change has continuity and is on the right track. Reflecting on a recent change in your organization, if given an opportunity to influence the process, what questions would you have supplied for added insight for change?

Sample Solution

  • What is the purpose of this change? What are we trying to achieve by making this change? What are the specific goals of the change?
  • What is the need for this change? Why is this change necessary? What are the problems that the change is trying to solve?
  • What is the scope of this change? How far-reaching will the change be? What areas of the organization will be affected by the change?
  • What is the timeline for this change? When will the change be implemented? How long will it take for the change to be fully implemented?
  • Who are the stakeholders in this change? Who will be affected by the change? Who will be responsible for implementing the change?
  • What are the risks associated with this change? What could go wrong with the change? How can we mitigate these risks?
  • What is the communication plan for this change? How will we communicate the change to the stakeholders? How will we answer their questions and address their concerns?
  • How will we measure the success of this change? How will we know if the change has been successful? What metrics will we use to measure success?

These are just a few questions that I would have asked to gain more insight into the change process. By asking these questions, I would have been able to better understand the purpose of the change, the need for the change, the scope of the change, the timeline for the change, the stakeholders involved, the risks associated with the change, the communication plan, and the measurement plan. This information would have helped me to better understand the change and to provide more informed input into the process.

In addition to these questions, I would also have asked the following:

  • What are the potential benefits of this change? What are the positive outcomes that we can expect from the change?
  • What are the potential risks of this change? What are the negative outcomes that could occur from the change?
  • How will we manage the change? How will we ensure that the change is implemented smoothly and effectively?
  • How will we support the people affected by the change? How will we help them to cope with the change and to adapt to the new way of doing things?

These questions would have helped me to better understand the potential impact of the change and to develop strategies for managing the change and supporting the people affected by it.

By asking these questions, I would have been able to provide more informed input into the change process and to help to ensure that the change was implemented successfully.

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