1. Recommended Changes to Transcriptionist Job Description for Editor Role:

The transition from transcriptionist to editor necessitates a shift from verbatim typing to critical review and quality assurance. Here’s how to change the job description:

• Title Change: “Medical Document Editor” or “Clinical Documentation Editor”
• Summary: Replace “transcribes medical dictation” with “reviews and edits voice-recognized medical documentation for accuracy, completeness, and compliance with established standards.”
• Essential Duties and Responsibilities:
  • Replace: “Transcribes dictation from physicians and other healthcare providers.”
  • Add: “Reviews voice-recognized medical documentation for accuracy, clarity, and consistency.”
  • Add: “Edits and corrects errors in grammar, punctuation, spelling, and medical terminology.”
  • Add: “Ensures documentation adheres to established formatting and style guidelines.”
  • Add: “Verifies the completeness and accuracy of patient information, including demographics and medical history.”
  • Add: “Identifies and resolves discrepancies or inconsistencies in documentation.”
  • Add: “Collaborates with physicians and other healthcare providers to clarify documentation issues.”
  • Add: “Maintains knowledge of medical terminology, anatomy, physiology, and pharmacology.”
  • Add: “Utilizes voice recognition editing software and other related technologies effectively.”
  • Add: “Performs quality assurance checks on edited reports.”
  • Add: “Participates in training and development activities to enhance editing skills.”
• Required Skills:
  • Proficient knowledge of medical terminology, anatomy, physiology, and pharmacology.
  • Excellent grammar, punctuation, and spelling skills.
  • Strong attention to detail and accuracy.
  • Ability to identify and resolve documentation errors.
  • Familiarity with EHR systems and voice recognition software.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of ¹ HIPAA regulations.  
    1. www.dsjglobal.de

    www.dsjglobal.de
• Preferred Skills:
  • Certification in medical transcription/editing.

2. Job Retraining for Eliminated Transcriptionist Positions:

To support those whose positions are eliminated, offer retraining in areas that align with healthcare’s evolving needs:

• Medical Coding:
  • Provides skills in assigning diagnosis and procedure codes for billing and reimbursement.
  • High demand in healthcare organizations.
• Clinical Documentation Improvement (CDI):
  • Focuses on improving the quality and accuracy of clinical documentation.
  • Prepares individuals for roles in CDI specialist positions.
• Health Information Management (HIM) Technician:
  • Provides a broader understanding of HIM functions, including record management, data analysis, and regulatory compliance.
  • This allows for many different job opportunities.
• Patient Access/Registration:
  • Provides skills needed to register patients, verify insurance, and schedule appointments.
  • This is a good option for people that have good customer service skills.
• Electronic Health Record (EHR) Support:
  • Focuses on providing technical support and training to EHR users.
  • Prepares individuals for roles in EHR implementation and maintenance.
• Medical Scribing:
  • This is a good option for people that are familiar with medical terminology.

3. Questions for Site Visits to Evaluate Voice Recognition Systems:

To effectively evaluate voice recognition systems, address these questions during site visits:

• System Performance:
  • What is the accuracy rate of the voice recognition software?
  • How does the system handle different accents and speaking styles?
  • How long does it take to train the system to recognize new users?
  • What is the system’s performance in noisy environments?
• Integration and Workflow:
  • How well does the system integrate with the existing EHR?
  • What is the impact on physician and staff workflow?
  • How is the physician query process handled with voice recognition?
  • How is the editing process handled, and what tools are available to editors?
  • How does the system handle stat reports?
• Training and Support:
  • What type of training is provided for physicians and staff?
  • What level of technical support is available?
  • What are the ongoing maintenance and update requirements?
• Quality and Compliance:
  • How does the system ensure the quality and accuracy of generated reports?
  • How does the system address HIPAA compliance and data security?
  • How does the system track edits, and who made them?
• Vendor Experience:
  • How long has the vendor been providing voice recognition solutions?
  • What is the vendor’s reputation for customer service and support?
  • Can you provide references from other healthcare organizations?
• Financial Considerations:
  • What is the total cost of the system, including hardware, software, and implementation?
  • What are the ongoing maintenance and support costs?
  • What is the projected ROI for the system?
• Staff Impact:
  • How have other hospitals handled the transition from transcription to editing?
  • What are the new skills required for editing roles?
  • What are the common challenges faced during implementation and how were they overcome?
• Physician Impact:
  • How do the physicians feel about the voice recognition software?
  • What is the average amount of time that a physician spends editing a report?

By gathering comprehensive information during site visits, Cynthia can make an informed recommendation to the executive management team