read the case on Cityside and its diversity initiative

Cityside embraces the access-and-legitimacy perspective, more popularly known as the “business case for diversity,”, which views diversity as a resource that enables the organization to match market segments to parts of its workforce as a way to gain access and appear legitimate to those market segments. The research behind the case shows that this is one of the perspectives that has been successful in motivating and guiding managers to diversify their staffs, yet it doesn’t gives rise to effective strategies for actually managing a culturally diverse group of people.

There are many ways to discuss this case and all thoughts are welcome, as long as they are presented respectfully to the class. Since this is an HR Data Analytics course, please answer the following questions about the case:

In what ways does similarity and likability in job hiring and promotion help and hurt Cityside?
How could you use data to reveal and address the different opportunities offered to the employees in Retail and External Deposits?