Negotiation

 

You and your team completed the training sessions on developing the Negotiation Planning Strategy. The chief operations officer (COO) received positive feedback from your team about the direction and content of the training sessions. He has asked to review your completed training outline, and he would like you to include a discussion of ethical considerations in negotiations, roles, and responsibilities of the negotiation team, and a recommended negotiation strategy.

Review the recommendations of your instructor and classmates for your Key Assignment, and make the appropriate changes to your draft. Add the following sections to your final draft:

Ethical considerations (200–300 words)
Ethics in the negotiation process
Define and describe ethics and ethical reasoning.
Discuss 2–3 deceptive tactics in negotiation.
Negotiation team (200–300 words)
Roles, responsibilities, and composition
Discuss the role of the negotiation team.
Discuss the pros and cons of negotiation teams.
Recommended negotiation strategy (100–200 words)
Based on your research during Week 2 and your instructor feedback, identify your preferred negotiation strategy.
Identify 3–4 best practices in negotiations that may assist you in achieving your goals.

Sample Solution

Ethics and Ethical Reasoning

Ethics is the study of right and wrong conduct. It is concerned with the decision-making processes that individuals and groups use to determine what is right and what is wrong. Ethical reasoning is the application of ethical principles to specific situations.

In the negotiation process, ethical considerations arise when negotiators are faced with choices that involve potential harm or benefit to themselves, their counterparts, or other stakeholders. For example, a negotiator may be tempted to lie to their counterpart in order to gain an advantage. However, lying is generally considered to be unethical in negotiations.

Deceptive Tactics in Negotiation

There are a number of deceptive tactics that negotiators may use in order to gain an advantage. Some common deceptive tactics include:

  • Bluffing: Bluffing is when a negotiator makes a false claim in order to mislead their counterpart. For example, a negotiator might bluff about their willingness to walk away from a negotiation in order to pressure their counterpart into making a concession.
  • Misrepresentation: Misrepresentation is when a negotiator deliberately provides false or misleading information to their counterpart. For example, a negotiator might misrepresent their company’s financial performance in order to get a better deal in a contract negotiation.
  • Intimidation: Intimidation is when a negotiator uses threats or coercion to pressure their counterpart into making a concession. For example, a negotiator might threaten to walk away from a negotiation or to take legal action if their counterpart does not agree to their terms.

Negotiation Team

Roles, Responsibilities, and Composition

The composition of a negotiation team can vary depending on the size and complexity of the negotiation. However, there are a few key roles that are typically included on negotiation teams:

  • Lead negotiator: The lead negotiator is responsible for leading the negotiation team and developing the negotiation strategy.
  • Subject matter experts: Subject matter experts are responsible for providing the negotiation team with information and expertise on the specific topics being negotiated.
  • Note taker: The note taker is responsible for taking notes during the negotiation and preparing a summary of the negotiation afterwards.
  • Observer: The observer is responsible for observing the negotiation and providing feedback to the negotiation team.

Pros and Cons of Negotiation Teams

The main advantage of using a negotiation team is that it allows negotiators to draw on the expertise and experience of multiple individuals. This can be especially helpful in complex negotiations where there are a wide range of issues to be discussed.

However, there are also some potential disadvantages to using a negotiation team. One disadvantage is that it can be difficult to coordinate the activities of a large team of negotiators. Additionally, if the team members do not have a good working relationship, it can lead to conflict and disagreement within the team.

Recommended Negotiation Strategy

There is no one-size-fits-all negotiation strategy. The best negotiation strategy for a particular situation will depend on a variety of factors, such as the nature of the negotiation, the relationship between the negotiators, and the bargaining power of the parties involved.

However, there are a few general principles that can be applied to any negotiation. These principles include:

  • Prepare thoroughly: The more prepared you are for a negotiation, the better equipped you will be to achieve your goals. Preparation should include understanding your own interests and goals, as well as the interests and goals of your counterpart.
  • Be honest and transparent: Honesty and transparency are essential for building trust and rapport with your counterpart. When you are honest and transparent, your counterpart is more likely to be willing to work with you to reach a mutually beneficial agreement.
  • Be willing to compromise: No negotiation is complete without some compromise. Be prepared to give up something in order to get what you want.
  • Be ethical: Always negotiate in a way that is ethical and fair. This will help you to maintain your integrity and build a good reputation.

Best Practices in Negotiations

Here are a few best practices that can help you to achieve your goals in negotiations:

  • Listen actively: Pay attention to what your counterpart is saying and try to understand their perspective.
  • Ask questions: Ask clarifying questions to ensure that you understand your counterpart’s needs and interests.
  • Be respectful: Treat your counterpart with respect, even if you disagree with them.
  • Be creative: Think outside the box and come up with creative solutions that meet the needs of both parties.
  • Be patient: Negotiations can take time. Be patient and persistent in working towards a mutually beneficial agreement.

By following these ethical considerations and best practices, you can increase your chances of success in negotiations.

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