Questions for the Client:

Identifying Current Pain Points:

• What specific issues are you encountering with the current HR system? (Performance, functionality, integration, user experience)
• Are there any specific features or modules of the current system that are completely unusable or causing major problems?
• What manual processes are currently in place to compensate for limitations of the current system?
• Have you identified any specific desired functionalities or features in a new system? (e.g., mobile access, advanced reporting, self-service portals)

Project Goals and Expectations:

• What are your overall goals for implementing a new HR system? (Increased efficiency, cost savings, improved employee experience)
• What are your key performance indicators (KPIs) for measuring the success of this project?
• What is your desired timeline for completing the project?
• What is your budget for this project?

Decision-Making and Resources:

• Who are the key decision-makers involved in this project? (e.g., executives, HR leadership, IT team)
• What level of involvement do you anticipate from your employees in the selection and implementation process?
• Do you have any internal IT resources available to support the project?

Additional Exploration:

• Would you be willing to share any reports or documentation outlining the current system’s limitations or desired functionalities?
• Would you be open to a brief demonstration of some potential HR systems to gauge your initial interest?
• Would you allow me to interview some key stakeholders or users of the current system to gain their firsthand experiences?

Additional Activities:

• Research the client’s industry and company size: This can provide insights into their typical HR needs and potential system options.
• Research different HR management systems: Gain familiarity with available features, pricing structures, and implementation processes.
• Network with other project managers: Seek advice and best practices from professionals who have implemented similar projects.
• Develop a preliminary project plan and budget: This can help solidify your understanding of the project scope and provide a starting point for discussions with the client.

By asking insightful questions and conducting additional research, you can gain a comprehensive understanding of the project’s scope and ensure a successful outcome for both you and the client. Remember, effective communication and information gathering are crucial for any successful project, especially when the client’s initial vision is unclear.