Open-Door Policy

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READ THE PROBLEM SOLVING CASE “Billing Department Supervisor Gets a Handle on Open-Door Policy”AT THE END OF CHAPTER 10 IN THE TEXTBOOKQuestions-1.What strategies for communicating effectively does Jeannie use? What other strategies would help her communicate more effectively?2.Discuss whether you think Jeannie is communicating adequately in all directions and whether she is effectively using both formal and informal communication. How could she improve?3.How could Jeannie apply modern technology to help her manage communication with employees?Read the PROBLEM SOLVING Case “Suspensions of a Sports caster” AT THE END OF CHAPTER 12IN THE TEXT BOOK Questions –1.Was it appropriate for the station to suspend Giang recofor expressing his personal opinion on his Twitter feed? Why or why not?2.If you had to make the decision about whether to discipline Giang reco and how, with whom would you consult? What would you ask?3.Does this incident provide an example of effective discipline as described here? Can you suggest a way WLS-7 could add to the effectiveness of the discipline in this situation? Do you think the desire to set an example for other broadcasters and members of the press should have any weight in the station’s response to actions like Giangreco’s?

Read the PROBLEM SOLVING Case “National Conflict Resolution Center Helps Find Win-Win solutions” AT THE END OF CHAPTER 14IN THE TEXTBOOKQuestions –1.Based on this description of mediators, what kinds of supervisory skills are needed for mediating a conflict? Consider the various skills described in Chapter 1 through 14.2.When might a supervisor benefit from using trained mediators, such as NCRC mediators, rather than mediating a conflict him-or her-self? Why would the experts be important in these situations?3.Suppose you are a supervisor of TSA screeners in an airport. You notice that a passenger is visibly upset about having her carry-on bag inspected. As you step near the table where the inspection is taking place, you hear her say, “You’re going to make me miss my flight.” Would you get involved in the situation? If so, how? What, if any, mediation skills from NCRC might help you?Readthe PROBLEM SOLVING Case “Training Employees for Emergency Response”AT THE END OF CHAPTER 16IN THE TEXTBOOKQuestions –1.Suppose you have been asked to set up an emergency response plan for a company whose manufacturing processes require the safe handling of carbon dioxide. The purpose of the plan is to ensure employees know what to do if this deadly gas were to be accidentally released in the plant. Review the types of on-the-job training discussed in this chapter and identify the one (or ones) you would use. Explain your choice.2.Prepare a training plan for the employees. Will you train them all at once or in groups? Why?3.Would you recommend the company schedule regular retraining in the emergency response plan? If so, how often and why? What form would the retraining take?

 

 

 

 

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Thirdly, Vittola argues that war should be avoided (Begby et al (2006b), Page 332) and that we should proceed circumstances diplomatically. This is supported by the “last resort” stance in Frowe, where war should not be permitted unless all measures to seek diplomacy fails (Frowe (2011), Page 62). This means war shouldn’t be declared until one party has no choice but to declare war, in order to protect its territory and rights, the aim of war. However, we can also argue that the war can never be the last resort, given there is always a way to try to avoid it, like sanctions or appeasement, showing Vittola’s theory is flawed.

Fourthly, Vittola questions upon whose authority can demand a declaration of war, where he implies any commonwealth can go to war, but more importantly, “the prince” where he has “the natural order” according to Augustine, and all authority is given to him. This is further supported by Aristotle’s Politics ((1996), Page 28): ‘a king is the natural superior of his subjects.’ However, he does later emphasise to put all faith in the prince is wrong and has consequences; a thorough examination of the cause of war is required along with the willingness to negotiate rival party (Begby et al (2006b), Page 312& 318). This is supported by the actions of Hitler are deemed unjustly. Also, in today’s world, wars are no longer fought only by states but also non-state actors like Al-Queda and ISIS, showing Vittola’s normative claim on authority is outdated. This is further supported by Frowe’s claim that the leader needs to represent the people’s interests, under legitimate authority, which links on to the fourth condition: Public declaration of war. Agreed with many, there must be an official announcement on a declaration of war (Frowe (2011), Page 59-60&63).

Finally, the most controversial condition is that wars should have a reasonable chance of success. As Vittola reiterated, the aim of war is to establish peace and security; securing the public good. If this can’t be achieved, Frowe argues it would be better to surrender to the enemy. This can be justified because the costs

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