Organizational Behavior

 

Describe, discuss, and give examples of the various stages of group development.
Think about an effective team you have been apart on – What made it effective?
Which do you feel is more important to team performance: informational diversity or demographic diversity? Explain why.

Sample Solution

Stages of Group Development

Groups progress through predictable stages as they learn to work together effectively. Here are the commonly recognized stages, along with descriptions and examples:

  1. Forming:
  • Description: This initial stage is characterized by introductions, getting acquainted, and establishing ground rules. Members are often tentative and unsure of their roles within the group.
  • Example: A newly formed project team meets for the first time. They introduce themselves, discuss project goals, and begin outlining roles and responsibilities.
  1. Storming:
  • Description: This stage is often filled with conflict as members disagree on approaches, personalities clash, and competition for leadership may emerge.
  • Example: During project planning, team members have differing opinions on project strategies. Discussions become heated as they try to reach consensus.
  1. Norming:
  • Description: Through open communication and negotiation, the group develops shared norms, expectations for behavior, and a sense of cohesion. Trust begins to build.
  • Example: The project team has established clear communication channels, defined roles, and conflict resolution processes. They are working collaboratively towards their goals.
  1. Performing:
  • Description: This is the high-functioning stage where the group operates efficiently, leverages member strengths, and focuses on achieving goals. Communication is smooth, and problem-solving is effective.
  • Example: The project team is firing on all cylinders. They are consistently meeting deadlines, exceeding expectations, and innovating solutions to challenges.
  1. Adjourning (if applicable):
  • Description: This stage is relevant for temporary groups that disband after achieving their goals. Members experience closure and celebrate their accomplishments.
  • Example: The project team successfully completes the project and presents their work to stakeholders. They hold a celebratory gathering before disbanding.

Effective Team I Participated In (Example):

Reflect on a team experience you had and analyze what made it effective. Here are some prompts to consider:

  • Was there a clear goal or vision that everyone was committed to?
  • Did the team have a good mix of skills and expertise?
  • Was communication open, honest, and respectful?
  • Did team members trust and rely on each other?
  • Was there a sense of shared responsibility and accountability?

By reflecting on these factors, you can identify the specific strengths that contributed to your positive team experience.

Informational Diversity vs. Demographic Diversity

Both informational diversity and demographic diversity contribute to team performance, but informational diversity might hold slightly more weight. Here’s why:

  • Informational Diversity: This refers to the variety of knowledge, skills, experiences, and perspectives that individuals bring to the team. It allows for:
    • Multifaceted problem-solving: Diverse viewpoints lead to a broader range of solutions and approaches.
    • Enhanced creativity: Exposure to different ideas can spark innovation and out-of-the-box thinking.
    • Improved decision-making: A wider range of information allows for more well-rounded and informed decisions.
  • Demographic Diversity: This refers to the variety of personal characteristics such as race, ethnicity, gender, age, etc. It can foster:
    • Creativity and innovation: Diverse backgrounds can bring fresh perspectives and challenge assumptions.
    • Understanding of different customer segments: A team that reflects the customer base can better understand their needs.
    • Improved team dynamics: Exposure to different backgrounds can promote empathy and understanding.

Why Informational Diversity Might Be More Important:

While demographic diversity offers valuable benefits, informational diversity has a more direct impact on team performance.

  • Actionable Knowledge: The specific knowledge and skills team members possess are what directly influence their ability to tackle tasks and solve problems.
  • Focus on Goals: Informational diversity ensures the team has the necessary resources to achieve its goals, regardless of individual backgrounds.

However, it’s important to note that both types of diversity are valuable and can work together to create a truly high-performing team. A team with both informational and demographic diversity can leverage the strengths of both approaches for optimal results.

 

This question has been answered.

Get Answer
WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, Welcome to Compliant Papers.