Organizational Success: Power and Influence

 

Jane Doe has a promising career at University Hospital. In six months of working, she has been promoted to Associate Director and tasked with overseeing consumer quality and satisfaction, which will be used to support the hospital’s new vision and mission. This is Jane’s first big assignment, which is to develop a campaign aimed toward adult learners across several departments. However, her project is at risk due to a 32-year veteran on her team, named John Doster, who is reluctant to participate.
Jane must find a way to leverage power and influence in order to encourage and motivate John to increase his performance and participation to ensure success of the project.
Discuss the following:
• What are the sources of power for Jane? And for John?
• What influence tactics can Jane utilize in order to get John on board?
• Which power bases should Jane draw on to help her influence John?
• How does Jane use influence to get John to be more concerned about the organizational success than his own needs or desires?

Sample Solution

The 2005 study “The Effects of Music Listening on Work Performance”, looked at the effect of music on the following three items: state positive affect, work quality, and time on task of computer information system developers. The data was collected over a period of 5 weeks. It was discovered that with no music, state positive affect and quality of work were at its lowest while time on task was longest. When interviewed, the developers stated that listening to music increased their positive mood and enhanced their perception of design while working. There are many studies that examine what is known as the Mozart effect. In a study, listening to “Mozart heightens or optimizes emotional levels, which results in higher performance on intelligence tests” (Jones & Estelle, 2007). Thus, these studies indicate that there is a positive relationship with the use of music listening in the workplace.

Music listening has been claimed to help with intellectual abilities. There is an abundance of evidence that indicates music performance enhances cognition. It does have the ability to create short-term and long-term effects. According to, Music and Cognitive abilities “music promotes intellectual development because of its inherently abstract nature” (Schellenberg, 2005). The benefits of listening to music extend beyond other stimuli used in different studies (ex. Cup of coffee). “Music that is pleasant and enjoyed by a particular listener is the most likely to have positive impacts on the listeners’ emotional state, and positive influences on emotional state can improve cognitive performance” (Schellenberg & Hallum, 2005). There is an interdependence between emotional and cognitive processes. Music can be considered a natural antidepressant (Leubner, 2017). If a student is emotionally relaxed, they are able to perform better on cognitive test.

Music in relation to academic performance and GPA goes hand in hand when putting together. When students study for a test or actively taking participating in a test or pop quiz music can aid in their help to stay focused and concentrating on their work. The dependent variable of academic achievement is the grade point average (GPA). It accurately reflects a student’s academic performance. Observing different studies, listening to music while studying reflects a higher GPA. A study conducted in 2012 on high school students standardized test scores shows the positive relationship between involvement with music will increase the test scores of students. “When listen to before performing certain cognitive task, ‘primes’ the brain as opposed to silence or calming musing” (Mallory, 2012). Both learning and music is pro

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