Performance Management

 

Use The Wall Street Journal or another reputable business source to find an article related to performance management or employee evaluation. Provide a link to the article and discuss it, using the prompts below:

Explain the approach to performance management or employee evaluation described in the article.
As a manager, what aspects of this approach would you use to enhance the performance of employees? Why?
What would you do differently, and why?

Sample Solution

  • Traditional performance appraisals: This is the traditional approach to performance management, where employees are evaluated once or twice a year on a set of predetermined criteria. This approach can be time-consuming and costly, and it can also be seen as a top-down process that is not very collaborative.
  • Continuous performance management: This approach to performance management is more ongoing, with employees and managers regularly discussing performance and setting goals. This approach can be more effective than traditional performance appraisals, as it allows for more frequent feedback and coaching.
  • 360-degree feedback: This approach to performance management involves getting feedback from multiple sources, such as peers, managers, and customers. This can help to provide a more comprehensive view of an employee’s performance.
  • Goal-setting: This approach to performance management focuses on setting specific, measurable, achievable, relevant, and time-bound goals. This can help employees to focus on their priorities and to track their progress.
  • Coaching: This approach to performance management involves providing employees with regular feedback and guidance. This can help employees to develop their skills and to improve their performance.

The best approach to performance management will vary depending on the specific needs of the organization and the employees. However, some of the key aspects of any effective performance management approach include:

  • Setting clear goals and expectations: Employees need to know what is expected of them in order to be successful.
  • Providing regular feedback: Employees need to receive regular feedback on their performance in order to track their progress and to make necessary adjustments.
  • Coaching and development: Employees need to have opportunities to develop their skills and to improve their performance.
  • Rewarding and recognition: Employees should be rewarded and recognized for their accomplishments.

As a manager, I would use the following aspects of a performance management approach to enhance the performance of employees:

  • Setting clear goals and expectations: I would work with employees to set clear goals and expectations at the beginning of each year. This would help employees to focus on their priorities and to track their progress.
  • Providing regular feedback: I would provide employees with regular feedback on their performance. This feedback would be constructive and helpful, and it would be focused on helping employees to improve.
  • Coaching and development: I would provide employees with opportunities to develop their skills and to improve their performance. This could involve providing them with training, mentoring, or job shadowing opportunities.
  • Rewarding and recognition: I would reward and recognize employees for their accomplishments. This would help to motivate them and to keep them engaged in their work.

I would also do the following differently:

  • I would make the performance management process more collaborative: I would involve employees in the process of setting goals and expectations, and I would get their feedback on their performance throughout the year.
  • I would focus on continuous improvement: I would not wait until the end of the year to give employees feedback. I would provide them with feedback on a regular basis so that they can make necessary adjustments to their performance.
  • I would use data to support my decisions: I would collect data on employee performance and use it to make informed decisions about their development and compensation.

I believe that this approach to performance management would be effective in enhancing the performance of employees. It would help employees to set clear goals and expectations, to receive regular feedback, to develop their skills, and to be rewarded for their accomplishments. This would lead to improved performance, motivation, and engagement.

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