Social media
Why is writing considered the most important skill to have in social media?
What is the difference between brand voice and tone? How can they be incorporated into social media content?
Identify the different writing styles discussed in the chapter. Which ones do you feel are the most effective for brands? Identify a brand (that is not listed in this chapter) that has each of these writing styles.
What are some best practices when it comes to writing for social media? What are some things to avoid doing on social media?
Explain the difference between influencers, ambassadors, creators, and trolls/haters
Define audience segmentation and explain why it is important for social media professionals
Identify audience segmentation categories and how to apply them in a social media context
Explain the differences between influencers, ambassadors, creators, and trolls/haters
Notwithstanding the strides chalked by the Ghanaian banking sector, banking penetration still leaves much to be desired. Bawumia (2010) publicised the unbanked population as 70% and Wampah (2014) disclosed the unbanked population ratio as exceeding 80% with banking operations largely urbanised. Strategising to rope in more of the unbanked populace is also challenged by the low financial literacy rate. The rather low permeation of banks to the rural areas implies a significant unexploited segment to mobilise deposits and augment the profitability of the system.
Ackah and Asiamah (2014) documented that the high cost of credit, high lending rate and low credit availability to the private sector have bedevilled the sector. Lending rate averaged 28.51% from 2005 to 2016 having attained the highest of 42.84% in August 2016 and lowest of 21.24% in March 2008. High interest rate spreads averaged 23.01% between 2009 and 2014 as compared to a sub-Saharan average of 8.57% in 2012 (Adoah, 2015; Garr & Kyereboah, 2013; Mansah & Abor, 2013; tradingeconomics.com).
Ghanaian banks are challenged with balancing risk management and growth. Lack of structures to ascertain veracity of identification and credit history of borrowers exposes the industry to fraud. The policy to gather detailed customer information upon opening of accounts has not sufficed in forestalling banking fraud. Boateng, Boateng and Acquah (2014) asserted annual loss to bank fraud run into millions of Ghana cedis.