Soft skills in management
Prior to beginning work on this discussion forum, view the
https://ashford.mediaspace.kaltura.com/media/How+Do+I+Fit/0_6tkgslbm
https://www.thebalancecareers.com/hard-skills-vs-soft-skills-2063780
and review this week’s readings and Weekly Lecture, available in the online classroom.
The human resource manager must be skilled and knowledgeable and have the ability to respond
appropriately to many different situations. While it is important to be tactile in hard skills, it is also
important to be well versed in soft skills. Often, soft skills are mistaken as weak or secondary to the
important strategic behaviors required of a manager in a successful organization; however, soft skills
have a specific role in engaging and empowering employees.
Define the various soft skills that would facilitate the empowerment and engagement of the employee.
Think back to the components of the job analysis and job description, and consider how to use soft skills to
put the contents into actions and behaviors. How do soft skills move the employee to a place of value and
ownership? Will the same soft skill behaviors work for all position types?
