terms of how it helps shape public services, but also in terms of how it impacts on democracy and citizenship. In addressing the question ‘what do we mean by public value ‘ how can it be created, sustained and measured’? Information is drawn from mostly academic articles and books, but also from other sources.

Research Methodology

For this study the research methodology adopted is primarily qualitative analysis wherein questionnaires and interviews with the stakeholders have been distributed and carried out in order to assess the creation of public value aspect in both the Motorway and Metro Bus projects. The result of these will be analyzed to reach the logical conclusion about creation of public value and on basis of this analysis major issues and challenges if any would be identified and the recommendations stemming from the above analysis have been depicted for way forward.

SECTION I

What do we mean by Public Value?

Public Value is a normative theory of public management which provides a ‘conceptual framework to inform and inspire reform and improvement of public services’ It has been viewed as a concept that is difficult to categorise, that is abstract, that has been variously interpreted, and also mis-interpreted. In answering the question ‘What do we mean by Public Value’? I will amalgamate different definitions to give a description of the concept.

Benington states that ‘at it’s most basic level, Public Value can be thought of as the value added to the public sphere by any activity, service or relationship, or any investment of human, financial or technical resources’. This is a wider interpretation than the narrower description offered by Grigg & Mager who state Public Value describes the contribution made by public services. Kelly et al offer an ever narrower definition of Public Value in stating that it refers to the value created by the government through services, laws, regulations and other actions.