Solos And Duos: Group Vs. Individual Communication
As a new member of the global work team, establishing team communication guidelines is a must. You decide that this is a good time to discuss the team’s charter with your colleagues. Discuss the following questions with your team:
What are the specific considerations of working on a multicultural team? Identify at least 2.
How should the team address the differences between in-person and virtual communication vehicles?
What issues could arise in relation to cultural differences in time, personal space, and cultural symbolism?
How will the team resolve any individual or group conflicts?
Specific Considerations of Working on a Multicultural Team
There are a number of specific considerations that need to be taken into account when working on a multicultural team. Two of the most important are:
- Language barriers: Language barriers can make communication difficult, both in terms of understanding others and being understood yourself. It is important to be patient and understanding when communicating with team members who speak a different language. You should also be willing to use accommodations, such as translation tools or interpreters, to help facilitate communication.
- Cultural differences: Cultural differences can also impact communication and collaboration. For example, different cultures have different norms around eye contact, personal space, and nonverbal communication. It is important to be aware of these differences and to be respectful of your team members' cultural values.
- Use a variety of communication tools. This will allow team members to choose the communication vehicle that is most comfortable for them. Some common communication tools include email, video conferencing, instant messaging, and chat rooms.
- Be clear about your communication expectations. Let your team members know when you are available for in-person communication and when you prefer to communicate virtually. You should also let them know what communication tools you prefer to use.
- Be patient and understanding. It may take some time for team members to adjust to communicating with each other using different communication vehicles. Be patient and understanding, and be willing to help others learn how to use new communication tools.
- Be direct and honest. Don't beat around the bush. State the problem clearly and concisely.
- Be respectful. Avoid personal attacks and name-calling. Focus on the issue at hand.
- Be willing to listen. Try to understand the other person's perspective.
- Be willing to compromise. There may not be a perfect solution, but be willing to find a solution that everyone can agree to.