As a new member of the global work team, establishing team communication guidelines is a must. You decide that this is a good time to discuss the team’s charter with your colleagues. Discuss the following questions with your team:
What are the specific considerations of working on a multicultural team? Identify at least 2.
How should the team address the differences between in-person and virtual communication vehicles?
What issues could arise in relation to cultural differences in time, personal space, and cultural symbolism?
How will the team resolve any individual or group conflicts?
Specific Considerations of Working on a Multicultural Team
There are a number of specific considerations that need to be taken into account when working on a multicultural team. Two of the most important are:
Addressing the Differences Between In-Person and Virtual Communication Vehicles
In-person and virtual communication vehicles have different strengths and weaknesses. In-person communication allows for more non-verbal communication and can be more conducive to building relationships. Virtual communication is often more convenient and can allow team members to collaborate from different locations.
When working on a multicultural team, it is important to be mindful of the different communication preferences of your team members. Some team members may prefer to communicate in person, while others may prefer to communicate virtually. It is important to be flexible and to find communication vehicles that work for everyone on the team.
Here are some tips for addressing the differences between in-person and virtual communication vehicles:
Issues That Could Arise in Relation to Cultural Differences in Time, Personal Space, and Cultural Symbolism
Time: Different cultures have different norms around time. For example, some cultures are more punctual than others. It is important to be aware of these differences and to be respectful of your team members’ time.
Personal space: Different cultures have different norms around personal space. For example, some cultures have a more relaxed attitude towards personal space than others. It is important to be aware of these differences and to respect your team members’ personal space.
Cultural symbolism: Different cultures have different symbols that can have different meanings. For example, the color red can represent good luck in some cultures, but it can also represent death in other cultures. It is important to be aware of the different cultural symbols that your team members may be familiar with and to use them appropriately.
How to Resolve Individual or Group Conflicts
Individual or group conflicts can arise on any team, but they can be more challenging to resolve on a multicultural team. This is because team members may have different cultural norms and communication styles.
When resolving individual or group conflicts on a multicultural team, it is important to be respectful of everyone’s cultural values and to be willing to communicate effectively. Here are some tips for resolving individual or group conflicts on a multicultural team:
If you are unable to resolve a conflict on your own, you may want to consider using a mediator. A mediator can help to facilitate communication and to find a solution that is acceptable to everyone involved.
Conclusion
Working on a multicultural team can be challenging, but it can also be very rewarding. By being aware of the specific considerations of working on a multicultural team, you can help to create a team environment that is conducive to communication, collaboration, and success.