SYSTEM DEVELOPMENT

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As a health care manager, it’s important to get buy-in for a system change. To do so, you need to be able to communicate the justification, the research behind it, and the plan for implementing the change.

How do systems development and implementation work together in the health care industry? Provide examples.

Raelene Sawyer: Systems development is the process of defining designing testing and implementing a new software application or program. It could include the internal development of customized systems the creation of database systems or the acquisition of third party developed software. SDLC in healthcare implementation stage of SDLC in healthcare involves developing the software systems based on the design created in the previous step. The healthcare organization develops the software system using chosen technologies during this stage. Some implementation is deploying electronic health record software in your organization to working with a new revenue cycle management application the more knowledge you have about setup more smoothly implementation They we go but along the way it’s crucial to remain informed about industry best practices as well as regulation. Up data that could affect how you collect store and work with patient data. It knowing the healthcare issues including healthcare implementation is a task that can take more time than you may have readily available. The landscape create a larger system that all where application work together and communicate with each other.

Shaneka Holmes: Systems Development involves creating or enhancing software applications, database, and other technology solutions to meet specific needs within healthcare organizations.

Steps

Requirements Gathering: Developers work with stakeholders to understand their needs and define system requirements.
Design: Based on requirements, they design the system architecture, user interfaces, and data models.
Coding: Developers write the actual code for the system.
Testing: Rigorous testing ensures the system functions correctly and securely.
Deployment: The system is made available for use.
Implementation focuses on putting the developed system into practice within the health care organization.

Steps

Planning: Create a detailed implementation plan, considering factors like training, data migration, and user adoption.
Configuration: Customize the system to fit the organizations workflows and processes.
Training: Train staff on using the system effectively.
Data Migration: Transfer existing patient data from old systems to new ones.

 

Imagine you have been asked to describe the development and implementation phases of your chosen project to the new IT manager. Although you are writing about the same system as you chose in previous weeks, you will be writing a separate paper about a separate phrase of the project.

Review Figure 10-2 in Ch. 10 of your textbook for an example of development phases.

Sample Solution

Project: Implementing a Telehealth Platform for Rural Clinics

Introduction:

As you’re the new IT manager, I’d like to walk you through the development and implementation phases of our upcoming project: integrating a telehealth platform into our network of rural clinics. This platform will allow patients in remote areas to connect with healthcare providers virtually, improving access to quality care.

Development Phases:

  1. Requirements Gathering:
  • We’ll collaborate with various stakeholders, including doctors, nurses, clinic administrators, and patients in rural areas.
  • We’ll gather their needs and expectations for the telehealth platform. This might involve conducting surveys, focus groups, and needs assessments to understand:
    • Features required (e.g., video conferencing, secure messaging, remote diagnostics)
    • Workflow integration (compatibility with existing electronic health records)
    • Security and privacy concerns (ensuring HIPAA compliance for patient data)
  1. Design:
  • Based on the gathered requirements, our IT team will design the system architecture. This includes:
    • User interface design: Creating user-friendly interfaces for both healthcare providers and patients to navigate the platform easily.
    • Data model design: Specifying how patient data will be stored, accessed, and shared securely within the platform.
    • Technology selection: Choosing the most suitable telehealth software that meets our needs and integrates seamlessly with existing systems.
  1. Coding:
  • Here, our developers will write the actual code for the telehealth platform. This involves programming the functionalities, user interfaces, and data security protocols based on the design specifications.
  1. Testing:
  • Rigorous testing is crucial. We’ll conduct thorough testing of the platform, including:
    • Functionality testing: Ensuring all features work as intended.
    • Security testing: Identifying and addressing any vulnerabilities in the system.
    • Usability testing: Observing how doctors, nurses, and patients interact with the platform and making adjustments for optimal user experience.
  1. Deployment:
  • Once extensive testing is complete, the telehealth platform will be deployed in a controlled environment for further evaluation before a full-scale rollout.

Transitioning to Implementation:

After successful system development, we’ll move on to the implementation phase, which focuses on integrating the platform into our existing healthcare infrastructure. We’ll keep you informed and involved throughout this process.

Conclusion:

By working collaboratively through these development phases, we can ensure the telehealth platform is robust, user-friendly, and meets the needs of our rural clinics and patients. This will be a significant step forward in expanding access to quality healthcare services across our network.

 

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