Quality Improvement in Healthcare Media

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Videos
• TED Salon: Optum. What Americans Agree on When It Comes to Health. [12:56]; closed caption and transcripts available
In this video, the presenter, Rebecca Onie, asks some very challenging questions about our health. “We may not be as deeply divided as we think — at least when it comes to health,” says Rebecca Onie (2018). In a talk that cuts through the noise, Onie shares research that shows how, even across economic, political and racial divides, Americans agree on what they need to live good lives — and asks both health care providers and patients to focus on what makes us healthy, not what makes us angry.
Onie, R. (2018, July). What americans agree on when it comes to health. [Video podcast]. Retrieved from https://www.ted.com/talks/rebecca_onie_what_americans_agree_on_when_it_comes_to_health?language=en (Links to an external site.)

• Quality Improvement in Healthcare – An Overview [12:56]; closed caption and transcripts available
DocMikeEvans (2014, November 26). Quality improvement in healthcare. Retrieved from https://www.youtube.com/watch?v=jq52ZjMzqyI

Quality Improvement in Healthcare

Dr. Evans helps us understand why quality improvement (or QI) is important to each of us personally and professionally, especially as it relates to improved healthcare. There is a video embedded in this video and presented by Dr. Don Berwick, founder of the Institute of Healthcare Improvement (IHI). We explored the IHI earlier in the trimester. He tells us what is at the core of being a systems thinker. Do you recall what this is? Do you possess this trait? He goes on to share some startling facts about medical errors related to, of all things – hand washing! He also points out three questions we should ask as we develop a QI process.
Web sites:
• Health Resources and Services Administration (HRSA): Quality Improvement
The HRSA is a major player in the area of quality improvement. Though you are encouraged to read all six parts of this web page, you are only required to thoroughly read and absorb Part 1: Quality Improvement (QI) and the Importance of QI. We’ll revisit the other sections later in subsequent weeks.
https://www.hrsa.gov/sites/default/files/quality/toolbox/508pdfs/qualityimprovement.pdf (Links to an external site.)

 

Week 12 Discussion (THIS IS THE ASSIGNMENT)

How does the work of Ms. Rebecca Onie (TED Salon video) relate to the IHI’s Triple Aim Initiative? List and describe one example.

 

 

 

 

 

Sample Solution

To sustain continuous improvement and keep pace with rising public expectations a balance must also be maintained between production and sustaining production capability. There are many problems that public managers will face that will not have easy solution and it will be through training managers in the adaptive leadership skills that are needed to work in this strategic triangle that sustained success can be achieved.

Measurement of public value is readily achieved where there is broad range of accessible providers so consumers can demonstrate their preferences through choice. Measuring public value could be viewed as an elusive task, given that public managers who create public value cannot know certainly what it is. Also, measuring outputs and outcomes in public services without the added public value complexity has been, and continues to be a well documented problematic area. In combination, it is no wonder that challenge of measuring public value is quite arduous.

Moore suggests analytic techniques such as program evaluation and cost-effectiveness analysis have an important part to play in helping managers locate and recognize the creation of public value. Moore believes they are conceptually superior to benefit ‘ cost analysis as they ‘look away from individual preferences and toward collectively established purposes’ He goes on to say that public sector managers should look at administrative efficiency and program effectiveness not only in terms of cost, but also in terms of fairness and justice.

Benington states that public value is increasingly produced not by a single organiza

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