Telehealth Technology
Successful deployment of a new health care technology requires that your team be well trained in its use. Nurse leaders have many options to choose from when considering an effective training strategy, among which is the use of Web conferencing technologies, such as webinars, used to deliver training remotely to a geographically dispersed audience.
develop a presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.
Because a critical goal of your overall training strategy is to orient your staff to new technology, you have decided to develop an orientation webinar to deliver the training remotely using Web conferencing technologies.
To prepare for the assessment, you are encouraged to think about how you might use Web conferencing technologies, such as webinars, to deliver training to nursing staff. You may also want to begin thinking about how you will approach the design of your webinar presentation slides.
In addition, you may wish to:
Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
Develop and record an audiovisual presentation for staff personnel to support the implementation and use of the new or upgraded telehealth technology. Create 10–15 slides to support your presentation, including a title slide and a references slide. Ensure that your presentation includes any guidelines and standards developed by your organization for the specific setting or population.
The presentation requirements, outlined below, correspond to the grading criteria in the Staff Training Session Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Staff Training Session document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.
Describe the purpose and use of the technology.
Explain the potential risks and benefits of the technology.
Identify the requirements for successful deployment of the technology, including appropriate training for providers, patients, and the patients' families.
Discuss patient confidentiality and privacy safeguards associated with the technology.
Explain how the organization will assess the effectiveness of the technology.
Describe the type of ongoing training and technical support that will be available to the nursing staff.
Support assertions and conclusions with relevant and credible evidence.
Develop slides that augment your presentation.
Sample Solution
Telehealth Technology Orientation for Nursing Staff
Slide 1
Title Slide
- Title: Welcome to Telehealth! Enhancing Patient Care Through Technology
- Organization Logo
- Your Name
- Title (e.g., Nurse Manager)
- Image: Doctor and patient consulting virtually on a screen
- Bullet Points:
- Telehealth uses telecommunications technology to deliver healthcare services remotely.
- Examples include video consultations, remote patient monitoring, and e-visits.
- Offers convenient and accessible care for patients in various locations.
- Image: Smiling patient and doctor in a video call
- Bullet Points:
- Improved patient access to care, especially in rural areas.
- Increased convenience for patients, reducing travel time and wait times.
- Enhanced patient engagement in their care through remote monitoring.
- Potential cost savings for patients and the healthcare system.
- Image: Doctor looking concerned at a computer screen
- Bullet Points:
- Technical difficulties like internet connectivity issues can disrupt consultations.
- Lack of physical examination may limit diagnosis and treatment options in some cases.
- Data privacy and security breaches are potential concerns.
- Image: Group of nurses in a training session
- Bullet Points:
- Training: Providers, nurses, patients, and families need proper training on using the technology.
- Equipment: Adequate equipment like computers, webcams, and reliable internet access is necessary.
- Workflow Integration: The technology needs to integrate seamlessly with our existing workflow.
- Image: Lock symbol on a computer screen
- Bullet Points:
- Our organization adheres to HIPAA regulations to protect patient data privacy.
- Secure video conferencing platforms are used to encrypt communication.
- Patients have control over their information and can opt-out of telehealth services.