Territory and Self-Management-Keys to Success

 

Provide a graduate-level response to each of the following questions:

How could you use technology to better manage your customers and your territory? Explain how you could use technologies such as CRM system and other sales technology tools to save time and to manage a sales territory
Task2:activity 14
Assume a sales manager determines that in a given territory each salesperson sells approximately $500,000 yearly. Also, assume that the firm’s cost of goods sold is estimated to be 65 percent of sales and that a salesperson’s direct costs are $35,000 a year. Each salesperson works 48 weeks a year, eight hours a day, and averages five sales calls per day. Using this information, how much merchandise must each salesperson sell to break even?
For the year?
Each day?
Each sales call?

Sample Solution

Territory and Self-Management-Keys to Success

There`s no denying the fact that customer service is important to a small or mid-sized business. The quality of that service will either enhance or degrade customer loyalty to your business. Customers have alternatives. The business that proves to be responsive to customer questions, complaints, or other needs can gain a clear competitive advantage. That is why it is so important to understand how new technologies can help you anticipate customer needs, tailor business processes to best serve customers, and ultimately improve the efficiency of your business, the latter of which can keep costs down. A customer relationship management (CRM) system can improve your sales process and benefit your sales team. With greater access to customer information, a centralized place for documents, and enhanced customer service, companies can retain customers and increase sales productivity and revenue.

One of the key contributions of labeling theory to criminology is its consideration of the causes of criminal behavior. With labeling theory, a person who commits a crime or delinquent offense is labeled by peers, communities, and by those in the criminal justice system. This label leads to stigmatization that can have a profound impact on future criminality (Braithwaite & Drahos, 2002; Restivo & Lanier, 2015). Labeling is a process that begins with “status degradation ceremonies,” which involve publicly lowering a person’s social status/identity within his/her own social group, thus labeling that person as an “outsider” (Garfinkel, 1956, p. 420).

In line with this is “moral indignation,” or people’s feelings regarding how they live publicly, including feelings of shame, guilt, or boredom (Garfinkel, 1956, p. 421). Garfinkel notes that these feelings may reinforce group solidarity, likely within delinquent peer groups, as the “outsider” begins to have his or her social identity replaced by a new, “true” interpretation (Garfinkel, 1956, p. 421). These processes lead to the solidification of the negative label, resulting in social exclusion in the form of lesser education, lesser paid jobs, and less social support (Denver et al., 2017; Kroska et al., 2016; Restivo & Lanier, 2015). According to Hirschi’s theory of social control, these severed social bonds lead to criminal behavior (Lee et al., 2017). Ostracized from old social circles, the labeled individual may form new bonds with delinquent peers and learn crime from them, increasing the likelihood of criminality (Braithwaite & Drahos, 2002). These points all contribute to the advances in developmental criminology that discuss life course trajectory in regards to labeling theory (Denver et al., 2017).

​​Criminal justice.

In the criminal justice system, labeling has made some notable contributions within juvenile courts in recent years with regards to implications for policy and deterrence. Recidivism rates for juvenile offenders are usually higher than for adult offenders, perhaps because of two tenets of labeling theory: that the delinquent label changes opportunities over the life course, leading the labeled individual to have to find unconventional ways to obtain socioeconomic success, and that the label leads others to treat the offender in accordance with that label, thus allowing for adoption/internalization of the label (Kroska et al., 2016; Lee et al., 2017; Restivo & Lanier, 2015). Recent research has led to the realization that any naming and shaming is stigmatizing, causing juvenile courts to review and change

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