The concept of market segmentation

 

1. If a company has $1 million to spend on a new strategy and is considering market development versus product development, what determining factors do you believe would be most important to consider? Explain your reasoning.

 

 

2. In this unit, we discussed the concept of market segmentation, which is defined as product positioning that subdivides the market to target specific customers. Identify a product that you have seen with either effective or ineffective market segmentation. Explain what makes the market segmentation effective or ineffective.

 

Sample Solution

When a company has $1 million to invest in a new strategy, choosing between market development and product development hinges on several critical factors:

  • Market Saturation:
    • Market Development:If the company’s current market is saturated and growth is stagnant, market development could be a better option. This involves entering new markets with existing products, seeking new customer segments or geographic regions.
    • Product Development:If the company has a strong market position but its products are becoming outdated, product development could revitalize sales. This involves creating new products or features for the existing market.
  • Customer Needs:
    • Market Development:Carefully analyze the needs and preferences of potential new customers in different markets. Are their needs well-served by existing products, or is there an opportunity for adaptation?
    • Product Development:Conduct thorough market research to understand evolving customer needs within the existing market. Are there unmet needs or pain points that a new product could address?
  • Risk and Resources:
    • Market Development:Entering a new market involves higher risk as the company navigates unfamiliar territory. Consider factors like competitor presence, regulations, and marketing strategies for the new market.
    • Product Development:Developing a new product comes with its own risks, such as technical challenges, unforeseen costs, and potential market rejection. The company’s existing resources (R&D, manufacturing) and expertise must be suitable for the new product.
  • Return on Investment (ROI):
    • Market Development:Project the potential sales and profit from entering new markets. Is the ROI on the $1 million investment likely to be higher than product development?
    • Product Development:Analyze the potential market size and profitability of the new product. Will the new product generate enough sales to justify the investment?

Reasoning: By considering these factors, a company can make a more informed decision about where to allocate its resources. Market development offers the potential for significant growth but carries higher risks, while product development can revitalize existing markets but may not lead to substantial expansion.

  1. Market Segmentation: Effective vs. Ineffective Examples

Effective Market Segmentation:

  • Athletic Apparel Company:A company like Nike segments its market by demographics (age, gender), activity type (running, basketball, training), and skill level (beginner, athlete, professional). This allows them to develop targeted product lines (e.g., lightweight running shoes for women) and marketing campaigns that resonate with specific customer segments.

Reasoning: This segmentation is effective because it caters to the diverse needs and preferences of different athletic consumers.

Ineffective Market Segmentation:

  • Streaming Service:A streaming service might segment its market simply by age (children, adults, seniors). This approach overlooks other factors that influence viewing habits, such as genre preferences (comedy, drama, documentary) or budget.

Reasoning: This segmentation is ineffective because it creates broad categories that don’t capture the specific interests of potential viewers.

By understanding customer needs and segmenting effectively, companies can develop targeted marketing strategies and product offerings, ultimately leading to higher sales and customer satisfaction.

 

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