The DNR interactive case study scenario

 

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Complete the DNR interactive case study scenario. After completion, reflect on what you have learned from the case study and how it relates to
miscommunication.
Think about a recent interaction you had or observed that resulted in miscommunication. Consider the following regarding your interaction:
Were verbal and nonverbal communication congruent?
What factors may have affected communication? (Examples include gender, generational differences, culture, values, environment, or language barriers.)
Were there any physiological or psychological issues that affected the communication process?
Finally, think about both the scenario and your recent interaction. Describe how you could act as a coach or mentor to your staff in both situations to avoid
miscommunication. In each situation, how would you debrief to avoid this happening again?

 

 

 

 

Sample Solution

My recent interaction that resulted in miscommunication was with a coworker. We had an informal meeting to discuss a project we were working on and I felt like our conversation got off track. We both had different perspectives on what the outcome should be and this led to a few heated exchanges between us.

One of the reasons why our conversation devolved into miscommunication was because verbal and nonverbal communication were not congruent. While my coworker was speaking, her body language suggested she was frustrated and aggressive towards me. Her words however, appeared friendly yet direct which made it difficult to determine if she was being sincere or not. This kind of incongruence caused me to doubt the intent behind her words which further perpetuated the miscommunication.

Another factor that contributed to our miscommunication was misinterpretation of her message due to cultural differences between us. Even though we were both from similar backgrounds, certain nuances in how each one of us understood certain words or phrases often clashed as they evoked different meanings for each other (Noonan & Ford). This gap in understanding created an atmosphere of mistrust where neither one could accurately gauge what intention messages communicated by other side .

In conclusion ,miscommunication can arise when verbal non–verbal communication are not congruent causing misunderstanding ones intentions . My experience illustrates this as even though my coworker’s words appeared friendly –her body language indicated otherwise making difficult determine true meaning behind them . Additionally- cultural differences might lead confusion over nuances related certain expressions thus resulting in inaccurate interpretation intended phrase which can worsen any issues already existing situation .

Section I: INTRODUCTION TO THE STUDY Introduction The country is encountering a basic deficiency of medical care suppliers, a lack that is supposed to increment in the following five years, similarly as the biggest populace in our country’s set of experiences arrives at the age when expanded clinical consideration is vital (Pike, 2002). Staffing of emergency clinics, facilities, and nursing homes is more basic than any time in recent memory as the huge quantities of ‘gen X-ers’ start to understand the requirement for more continuous clinical mediation and long haul care. Interest in turning into a medical caretaker has disappeared lately, likely because of the historical backdrop of the extraordinary and requesting instructive cycle, low compensation, firm and extended periods of time, and fast ‘wear out’ of those rehearsing in the calling (Wharrad, 2003).

A complex oversaw care climate in this country is restricting the dollars accessible to be spent on nursing care. Numerous wellbeing callings, particularly nursing, have the standing of ‘eating their young’ as opposed to offering compelling coaching to develop future medical services suppliers. Because of these variables, the quantity of medical attendants has diminished and businesses regard themselves as understaffed and seeking able work force. Before 2001 the decay had been apparent for a considerable length of time (Sadler, 2003). Nursing schools, public pioneers, medical services pioneers and the overall population is impacted by the absence of Registered Nurses (RNs) accessible.

As the populace ages, the assumption is that a rising number of RNs will be required essentially to keep up with the ongoing degree of medical care. Furthermore, the momentum ecological and political worries of expanding pandemic sickness, event of synthetic and catastrophic events, and expanding dangers of war, requires critical expansions in the medical services labor force (Jefferys, 2001). The public nursing lack and factors that increment the interest for expanding the nursing labor force notwithstanding public, state, and nearby debacles make the potential for a general wellbeing emergency. Nursing programs have endeavored to satisfy need for medical attendants by expanding enlistment and campaigning effectively for expansions in program subsidizing by schools and states for understudies.

Tragically, the issue of nursing understudy weakening hampers the best endeavors of nursing programs and irritates the public lack of Registered Nurses in the United States (Ofori, 2002). In 2003, the National League for Nursing revealed a positive vertical pattern in the nursing labor force supply in any case, the American College of Healthcare Executives (2006) detailed that in 2005, 85% of emergency clinic directors decided medical clinics needed more enlisted medical attendants to fulfill patient consideration needs. The United States Bureau of Labor insights showed by 2014, more than 1.2 million new and substitution nursing positions would be expected to meet the public medical services needs (Ramsburg, 2007).

Various broad endeavors to diminish weakening have been made by nursing programs including reinforcing affirmation methods and executing maintenance programs. Unfortunately, the issues of weakening keep on continuing nursing schools the nation over. Admission to a nursing program is serious and numerous potential understudies are denied confirmation every semester. Steady loss from nursing programs influences not just the particular understudy who is acknowledged to a nursing program and ineffective, yet in addition the understudy denied confirmation that might have been effective. Steady loss rates are expensive to understudies, nursing projects, and medical services the same by diminishing the quantity of likely alumni from schools of nursing and adding to the nursing lack. Many examinations feature the a lot higher than wanted whittling down rates for nursing understudies

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