The role integrated marketing communications play in the marketing program

 

Discuss the role integrated marketing communications play in the marketing program of companies and organizations. Assess how the use of various promotional mix tools has changed over the past decade and the factors driving these changes.

Sample Solution

Integrated marketing communication plays an integral role in communicating brand message to a large audience. Integrated marketing communication helps in integrating all essential components of marketing to communicate similar message to potential and existing end-users. Integrated marketing communication goes a long way in creating brand awareness among customers at a minimal cost. Integrated marketing communication is essential not only for business to business marketing but also for direct interaction with customers. Organizations implementing integrated marketing communication not only successfully promote their brands among target audience but also develop trust among them who would always stick to their brands, no matter what.

Dwayne Brooks suggested an important area for progression was the “introduction of appropriately trained family liason officers in critical incident” (Parliament, 2009). The report highlights that this key improvement in police procedure surrounding appropriate training for family liason officers to deal with critical incidents has improved family liason officer’s ability to be able to ‘maintain relationships with families’, whilst obtaining necessary evidence and improving confidence in the police within the black community (Parliament, 2009). Thus, suggesting that this change in policing procedure and policy, due to the Macpherson report, has had a positive effect, especially within the ethnic community. The report also highlights that this change in policing procedure and policy has positively affected homicide detection rates which the report indicated at 90%, which is “the highest of any large city in the world” (Parliament,2009).

However, there are still issues surrounding police procedures especially within ethnic minority communities, in which the Macpherson report improvements may not have positively been actioned. This can be seen in the stop and search rates; policing statistics published by the government for the time period of 2016/2017 suggests that the ratio for white individuals stopped and searched was 4:1000 whereas the ratio for black individuals was 29:1000 (Gov, 2018). Thus, suggesting that police are stopping more black individuals that white, which may still suggest an element of institutional racism in the way police conduct this procedure.

The prison reform trust also highlights an over representation of Black minority ethnic groups (BMES) in prisons with the supporting evidence of the Lammy review, the reform trust suggests that there is a clear correlation between the ethnicity of an individual and custodial sentences being issued (Prison reform trust, 2019). Thus, suggesting discrimination in police procedures and the court system. Therefore, this may suggest that the Macpherson reports improvements have not positively been actioned in some elements of the criminal justice system.

In conclusion, where the recommendations have been put into place and are actively being worked upon, the Macpherson report has provided positive effects on police procedures and policy. However, evidence such as the stop and search statistics shows that there are still issues in policing procedures and

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