The role of healthcare manager

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The academic paper is not less than four (4 pages) and not more than eight (8 pages), including the title and reference pages. An abstract is not required. See the grading rubric below.
Case Study: Sally Fisher, a 55-year-old woman, visits her primary care physician. Her physician, Dr. Ottenbreit, is part of a preferred provider organization (PPO). Mrs. Fisher is married, employed, and has healthcare insurance through her employer. She holds a master’s degree in business administration (MBA). Her yearly income is $80,000/year, and she and her husband own a house in a suburb of Chicago. Mrs. Fisher is a former smoker and has trouble finding the time to exercise.
Her ongoing health concerns include obesity, asthma, hypertension, Type II diabetes, and depression. Her supervisor has noted that Mrs. Fisher has had increasing days absent from her job related to her health challenges. Mrs. Fisher worries that she may lose her job and health insurance if she continues to miss workdays.
Dr. Ottenbreit is aware of her complex medical issues and that her patient’s health status and quality of life are not as high as they could be. Dr. Ottenbreit tells Mrs. Fisher about a new program that the PPO offers for patients ages 50-70 who experience multiple chronic illnesses. “Reaching for Better Health” provides:
• Ongoing group-setting education classes.
• Health technology applications for Smartphones.
• Lifestyle classes for participants.
Mrs. Fisher likes this idea, enrolls in “Reaching for Better Health” for 6 weeks, and agrees to see Dr. Ottenbreit again after the six weeks have passed.
Questions:
1. What do we know about Mrs. Fisher’s demand for healthcare as it relates to her private health insurance? Is there an evidence-based relationship between her private insurance plan and her level of health? Explain this relationship using Mrs. Fisher as an example.
2. Describe Mrs. Fisher’s health using the five determinants of health discussed in Henderson, chapter 5.
3. Identify Mrs. Fisher’s generation based on her age. What unique demands is this generation placing on the healthcare system?
4. How would economists who use QALY analysis evaluate the effectiveness of the PPO’s program, “Reaching for Better Health” (described above)?
5. Based on negotiation strategies learned in week one, describe appropriate negotiation strategies for Mrs. Fisher’s employer and the healthcare system.
6. In the role of healthcare manager, what health policies and programs would you suggest to your organization to promote healthy employee lifestyles?

Sample Solution

that there must be credibility in this theory. From the very beginning of any literature on de Gaulle, he and his leadership style are described through his characteristic. The strong referencing of de Gaulle’s characteristics leads to identifiable traits and draw evaluation of de Gaulle through this lens.

The trait theory was one of the first systematic attempts to study leadership . It focused on identifying the innate qualities and characteristics posed by great social, political, and military leaders . It was believed that people were born with these traits and only “great people possessed them .

In the mid 20th century the approach was challenged and suggested that no consistent set of traits differentiated leaders from non-leaders across a variety of situations . Recent years have seen the resurgence in the trait approach; in short, the trait approach is alive and well . It began with the emphasis on identifying the qualities of a great person; next, it shifted to include the impact of a situation on leadership; and most recently, it has shift back to re-emphasise the critical role of traits in effective leadership .

Historian Thomas Carlyle also had a major influence on this theory of leadership, at one point stating that, “The history of the world is but the biography of great men.” According to Carlyle, effective leaders are those gifted with divine inspiration and the right characteristics . Research has proven that the “Great man” theory is flawed in some aspects. One aspect being that great leaders are born with traits that make a good leader and they cannot be taught or developed over time with experience. Sociologist Herbert Spencer suggested that the leaders were products of the society in which they lived. In The Study of Sociology, Spencer wrote, “you must admit that the genesis of a great man depends on the long series of complex influences which has produced the race in which he appears, and the social state into which that race has slowly grown….Before he can remake his society, his society must make him.”

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