The Role of Knowledge Manager
As of end September 2021, there were over 2 million Knowledge Manager jobs advertised on Indeed.com. This compares with 15,200 Finance Manager jobs
and 14,100 Operations Manager jobs at the same time on the same platform.
Your task is to prepare a report for a jobs agency director on the topic of: Preparing Candidates for the Role of Knowledge Manager. The report is intended to help prepare unemployed managers (the ‘candidates’) for a career change to Knowledge Management roles, thus increasing their potential success in finding a new job. The report should cover the following topics:
1. A brief explanation of the term ‘Knowledge Management’
2. An explanation for the fast-growing interest on the part of companies to employ Knowledge Managers
3. A description of what a Knowledge Manager is expected to undertake (job processes) and what s/he is expected to achieve (job objectives)
4. Key competencies that a Knowledge Manager should have or acquire in order to be eligible for such roles
Sample Solution
The Role of Knowledge Manager
Knowledge management is the conscious process of defining, structuring, retaining and sharing the knowledge and experience of employees within an organization. There is a fast-growing interest on the part of companies to employ knowledge managers. This is because knowledge management enables individuals to stimulate innovation and the cultural changes needed to evolve the organization and meet changing business needs. With faster access to information and resources across the organization, knowledge workers can act quickly. Knowledge managers are responsible for promoting collective learning and facilitating the sharing of “tacit” knowledge within organizations. At the most basic level, knowledge managers should make important information easy to find for everyone else. That means identifying information that is actually important, and then building systems everyone can use on their own.
