The theory of quality

 

The theory of quality has been developing for many years. What we think of quality today is a combination of ideas that have come together from the great thinkers in quality. Starting in the early 1900’s with Taylor, Frank, Gilbreth and Scientific Management to today with Lean Six Sigma and Supply Chain Management Quality (SCMQ). The purpose of this discussion is understand the origins of quality. Your answers should be logical and use standard English grammar and spelling in your posting.

Base you post on the following:

• Choose a quality theory and briefly describe it. (State the theory and who was responsible for it.)

• How is this theory used today, what changes have occurred to it since it was developed, and/or how has it been combined with other theories?

• Give an example of an organization that has successfully used this theory.

The following are some of the names of contributors and contributions:

Taylor, Frank, Gilbreth and Scientific Management
Shewhart – Statistical Process Control (SPC)
Dodge and Roming – Acceptance Sampling
Military Specification (Milspec)
Deming an Juarn – Quality Management
Taguchi Method
Schonberger, Shingo, and Hall – Total Quality Management (TQM)
Malcom Baldrige Award
Lean
Six Sigma
Contingency Theory in Quality
Supply Chain Management Quality (SCMQ)
Design for Quality

Sample Solution

The theory of quality

Statistical process control (SPC) is a method of quality control which employs statistical methods to monitor and control a process. This helps to ensure that the process operates efficiently, producing more specification-conforming products with less waste (rework of scrap). SPC was pioneered by Walter A. Shewhart at Bell Laboratories in the early 1920s. Shewhart developed the control chart in 1924 and the concept of a state of statistical control. SPC has some major business benefits. It helps you avoid failures which reduces quality issues and rework. It helps reduce process variability which reduces product variability and improves product consistency. And, it helps with just about any aspect of continuous improvement you can think of.

John 2011). But in the western workplace, relationship and work is kept aside, targets are communicated to the employees. Employers expect that employees should share their problems with them and also come to the employers for further improvements in the business. Communication should be open from both sides. Due to large number of industries in Indonesia, cases of accidents at the workplace also has increased due to the wrong level of the machines, now Indonesian firms and Governments are arranging the machines according to the male and female posture levels. They are doing so for the well-being, health and comfort of the employees (Sutalaksana & Widyanti 2016). Indonesia has ranked fourth in the consumption of the cigarettes and as it has bad effects on the health of the people, So the WHO Framework Convention on Tobacco Control has taken initiatives for the safeguard of the people by banning this in the workplace and public places and in transportation. This is done by passing various laws.(Byron et al. 2013)
Social Stratification: In nineteen centuries, people was divided into various status system on the basis of races in Java. But in twentieth century, due to the economic changes and upgrading of western education the status pattern largely altered. Now discarding racial distinctions, education created the new status system like class of intellectual and non-intellectuals. These new classes challenged the European superior descents and also threatened the nobility status of Indonesian group. People are also stratified on the basis of religion like Islam, Arab Saudi and Kafir (White man). In previous years the people born in the Indonesia tried to hide their nationality but now have higher rank than Indonesian European and Indonesian Chinese. In present, people of European and Dutch nationality are not able to get good jobs and compete in Indonesia because of loss of status but some totok European and Americans are able to get good job if they not come in the category of labour market. Whether Peasants come in the large majority of Indonesia but actually merchant, intellectual and non-intellectuals come in the higher status system in the Indonesia (Wertheim 1955). JBR (Jakarta Bandung region) has largest urban population that is about 26.5% of the total population and has new infrastructure due to largest inve

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