Scenario: Improving Patient Discharge Workflow

• Problem: Current patient discharge processes are often delayed, leading to patient dissatisfaction, increased length of stay, and inefficient bed utilization.
• Proposed Solution: Implementation of a digital discharge planning platform integrated with the electronic health record (EHR).

Presentation Outline (Agile Approach):

Slide 1: Title Slide

• Title: Streamlining Patient Discharge: Implementing a Digital Discharge Planning Platform
• Your Name/Organization

Slide 2: The Need for Improvement

• Problem Statement: Describe the current issues with patient discharge (delays, communication gaps, patient dissatisfaction, bed utilization).
• Data to Support: Present relevant statistics (e.g., average discharge delay time, patient satisfaction scores).
• Why is it needed: Improve patient experience, reduce length of stay, improve resource utilization.

Slide 3: Proposed Solution: Digital Discharge Planning Platform

• Overview of the technology: Explain the features of the platform (e.g., automated task assignments, real-time communication, patient education resources, post discharge follow up).
• Integration with EHR: Highlight the importance of seamless data exchange.
• Benefits: Improved communication, reduced delays, enhanced patient education, and better post-discharge care.

Slide 4: Agile Methodology Overview

• Explain the agile approach: Emphasize iterative development, flexibility, and collaboration.
• Sprint-based development: Briefly describe how the project will be divided into sprints.
• Why agile is optimal for this type of project.

Slide 5: Impact Assessment: Stakeholder Analysis

• Who is impacted?
  • Patients and families.
  • Nurses and physicians.
  • Discharge planners and social workers.
  • Hospital administrators.
  • IT department.
• How will the new process affect each group?

Slide 6: Cost-Benefit Analysis

• Costs:
  • Platform licensing and implementation.
  • Staff training.
  • Potential integration costs.
  • Maintenance.
• Benefits:
  • Reduced length of stay (cost savings).
  • Increased bed availability.
  • Improved patient satisfaction.
  • Reduced readmission rates.
  • Improved staff satisfaction.
• Risk analysis.

Slide 7: Sprint 1: Requirements Gathering and Platform Selection

• Activities:
  • Conduct stakeholder interviews and focus groups.
  • Evaluate available digital discharge platforms.
  • Define key performance indicators (KPIs).
• Deliverables:
  • Detailed requirements document.
  • Selected platform.

Slide 8: Sprint 2: Platform Configuration and Pilot Testing

• Activities:
  • Configure the platform to meet specific hospital needs.
  • Conduct pilot testing in a selected unit.
  • Gather feedback from pilot users.
• Deliverables:
  • Configured platform.
  • Pilot test report.

Slide 9: Sprint 3: Implementation and Training

• Activities:
  • Roll out the platform to all relevant units.
  • Provide comprehensive staff training.
  • Develop patient education materials.
• Deliverables:
  • Implemented platform.
  • Trained staff.

Slide 10: Sprint 4: Monitoring and Evaluation

• Activities:
  • Track KPIs (e.g., discharge delay time, patient satisfaction).
  • Gather ongoing feedback from users.
  • Make necessary adjustments to the platform and process.
• How do we know it is successful:
  • Reduction of discharge times.
  • Increase in patient satisfaction scores.
  • Decrease in readmission rates.
  • Positive staff feedback.
• Continuous improvement.

Slide 11: Choosing the Optimal Redesign

• Discuss the decision-making process:
  • Review pilot test results.
  • Analyze KPI data.
  • Consider stakeholder feedback.
  • How will the team determine the best option.
• Final adjustments.

Slide 12: Implementation Team and Responsibilities

• Project manager.
• IT specialists.
• Clinical staff (nurses, physicians, discharge planners).
• Training and education specialists.
• Communication and change management team.

Slide 13: References

• List all sources used.

Technology Considerations:

• Explore existing EHR-integrated discharge planning platforms.
• Consider mobile apps for patient engagement.
• Investigate the use of analytics dashboards for real-time monitoring.

This structured approach, using agile methodology, allows for flexibility, continuous improvement, and a focus on delivering value to patients and staff.