Prevalence of Workplace Bullying in Nursing:

Studies show that nurses are unfortunately more likely to experience workplace bullying than other professions. Up to 48% of nurses report being bullied in the past six months, with a significant percentage experiencing it daily [Which nurses are victims of bullying: the role of negative affect, core self-evaluations, role conflict and bullying in the nursing staff, 2021]. This can have serious consequences for both the individual nurse’s mental and physical health, as well as patient care.

Strategies to Break the Cycle of Incivility:

Here are some strategies that can help to break the cycle of incivility in nursing practice:

• Individual Strategies:
  • Develop emotional intelligence: Being aware of your own emotions and those of others can help you navigate difficult situations and respond assertively rather than reacting defensively.
  • Set boundaries: Learn to say no to unreasonable requests and protect your time and workload.
  • Document incidents: Keep a record of bullying behavior, including dates, times, witnesses, and specific details. This can be helpful if you need to report the behavior formally.
  • Seek support: Talk to a trusted colleague, friend, or therapist about what you are experiencing.
• Organizational Strategies:
  • Zero-tolerance policy: The organization should have a clear and well-communicated policy against bullying and incivility. This policy should outline what constitutes bullying, the reporting process, and the consequences for those who engage in such behavior.
  • Bystander intervention training: Educate staff on how to identify and intervene in bullying situations. This could involve strategies like de-escalation techniques and reporting procedures.
  • Supportive work environment: Create a work environment that fosters collaboration, respect, and open communication. This can involve promoting teamwork, recognizing and rewarding positive behaviors, and providing opportunities for staff to provide feedback.

Rationale for these Strategies:

By empowering nurses with coping mechanisms and providing organizational support, these strategies can create a safer and more respectful work environment. This can lead to:

• Improved nurse well-being: When nurses feel supported and valued, they are less likely to experience stress, burnout, and depression.
• Increased job satisfaction: A positive work environment can lead to higher job satisfaction and retention rates among nurses.
• Improved patient care: Nurses who are focused on patient care rather than dealing with bullying can provide better quality care to their patients.
• Reduced healthcare costs: Workplace bullying can lead to increased healthcare costs due to absenteeism, presenteeism (being physically present but mentally checked out), and staff turnover.

Conclusion:

Workplace bullying is a serious issue in nursing, but it can be addressed through a combination of individual and organizational strategies. By creating a culture of respect and support, healthcare organizations can improve the well-being of their nurses and ultimately provide better care for their patients.