Workplace Bullying In Nursing Practice
What has been your experience in nursing practice with workplace bullying? What strategies can help to break the cycle of incivility in nursing practice? Include a rationale to support your response.
Prevalence of Workplace Bullying in Nursing:
Studies show that nurses are unfortunately more likely to experience workplace bullying than other professions. Up to 48% of nurses report being bullied in the past six months, with a significant percentage experiencing it daily [Which nurses are victims of bullying: the role of negative affect, core self-evaluations, role conflict and bullying in the nursing staff, 2021]. This can have serious consequences for both the individual nurse's mental and physical health, as well as patient care.
Strategies to Break the Cycle of Incivility:
Here are some strategies that can help to break the cycle of incivility in nursing practice:
- Individual Strategies:
- Develop emotional intelligence: Being aware of your own emotions and those of others can help you navigate difficult situations and respond assertively rather than reacting defensively.
- Set boundaries: Learn to say no to unreasonable requests and protect your time and workload.
- Document incidents: Keep a record of bullying behavior, including dates, times, witnesses, and specific details. This can be helpful if you need to report the behavior formally.
- Seek support: Talk to a trusted colleague, friend, or therapist about what you are experiencing.
- Organizational Strategies:
- Zero-tolerance policy: The organization should have a clear and well-communicated policy against bullying and incivility. This policy should outline what constitutes bullying, the reporting process, and the consequences for those who engage in such behavior.
- Bystander intervention training: Educate staff on how to identify and intervene in bullying situations. This could involve strategies like de-escalation techniques and reporting procedures.
- Supportive work environment: Create a work environment that fosters collaboration, respect, and open communication. This can involve promoting teamwork, recognizing and rewarding positive behaviors, and providing opportunities for staff to provide feedback.
- Improved nurse well-being: When nurses feel supported and valued, they are less likely to experience stress, burnout, and depression.
- Increased job satisfaction: A positive work environment can lead to higher job satisfaction and retention rates among nurses.
- Improved patient care: Nurses who are focused on patient care rather than dealing with bullying can provide better quality care to their patients.
- Reduced healthcare costs: Workplace bullying can lead to increased healthcare costs due to absenteeism, presenteeism (being physically present but mentally checked out), and staff turnover.